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IDProjectCategoryView StatusLast Update
0006792Kali LinuxGeneral Bugpublic2021-09-14 20:07
Reporterchaitanya Assigned To 
PrioritynormalSeverityminorReproducibilityalways
Status closedResolutionsuspended 
Product Version2020.3 
Summary0006792: unable to start kali linux after installation, a black window pops up.....see below screenshot for furthur info.
Description

unable to start kali linux after installation, a black window pops up.....see below screenshot for furthur info. i tried all the steps from youtube but they dont work....im unable to even use ctrl , alt and function keys from f1 to f12.

Attached Files

Activities

eagleheight

eagleheight

2020-10-21 09:45

reporter   ~0013579

try installing by not using graphical installation and then adding grub boot loader in /dev option while in installing process.

drime

drime

2020-10-21 14:22

reporter   ~0013580

I have tried not using the graphical, install, then when everything failed at the end and I was presented with the option to Install the GRUB boot loader, it said an installation step failed again.

Suggestions?

eagleheight

eagleheight

2020-10-21 15:23

reporter   ~0013581

download updated kali iso again and follow the following grub installation location as shown in the attached image.

setup-grub-2.png (23,633 bytes)   
setup-grub-2.png (23,633 bytes)   
drime

drime

2020-10-21 16:09

reporter   ~0013582

Does this option come up with a graphical installation only? I saw on another bug post to not use the graphical install. Never saw this option using VirtualBox.

Went to:

  1. https://www.kali.org/downloads/ ......... downloaded the Kali Linux 64-Bit (Installer) version 2020.3 (3.7GB); tried installing, no go (failed).

  2. https://www.offensive-security.com/kali-linux-vm-vmware-virtualbox-image-download/#1572305786534-030ce714-cc3b .... downloaded the Kali Linux VirtualBox 64-Bit installer. Tried using this. Almost loaded up; error message stated I needed to disable the USB 2.0 controller. Did. Still "Aborted" after trying to load.

Error message for reporting attached.

drime

drime

2020-10-21 16:10

reporter   ~0013583

  • Never saw this option (from previous note) means, the screenshot you're showing did not come up for me.
drime

drime

2020-10-21 16:16

reporter   ~0013584

tried loading the .rtf file of the error reporting here on this site a few times, doesn't seem to want to upload.

g0tmi1k

g0tmi1k

2021-09-14 20:07

administrator   ~0015125

This report has been filed against an old version of Kali. We will be closing this ticket due to inactivity.
Please could you see if you are able to replicate this issue with the latest version of Kali Linux (https://www.kali.org/get-kali/)?
If you are still facing the same problem, feel free to re-open the ticket. If you choose to do this, could you provide more information to the issue you are facing, and also give information about your setup?
For more information, please read: https://kali.training/topic/filing-a-good-bug-report/

Issue History

Date Modified Username Field Change
2020-10-15 20:13 chaitanya New Issue
2020-10-15 20:13 chaitanya File Added: kali linux black screen Screenshot 2020-10-16 013920.png
2020-10-21 09:45 eagleheight Note Added: 0013579
2020-10-21 14:22 drime File Added: Screen Shot 2020-10-21 at 10.21.18 AM.png
2020-10-21 14:22 drime File Added: Screen Shot 2020-10-21 at 10.20.43 AM.png
2020-10-21 14:22 drime Note Added: 0013580
2020-10-21 15:23 eagleheight File Added: setup-grub-2.png
2020-10-21 15:23 eagleheight Note Added: 0013581
2020-10-21 16:09 drime Note Added: 0013582
2020-10-21 16:10 drime Note Added: 0013583
2020-10-21 16:16 drime Note Added: 0013584
2020-12-01 10:48 g0tmi1k Priority urgent => normal
2020-12-01 10:50 g0tmi1k Severity major => minor
2021-09-14 20:07 g0tmi1k Status new => closed
2021-09-14 20:07 g0tmi1k Resolution open => suspended
2021-09-14 20:07 g0tmi1k Note Added: 0015125