View Issue Details

IDProjectCategoryView StatusLast Update
0003559Kali LinuxGeneral Bugpublic2016-09-15 15:02
ReporterProfessorEcho Assigned Torhertzog  
PrioritynormalSeveritymajorReproducibilityalways
Status resolvedResolutionfixed 
Product Version2016.2 
Fixed in Version2017.1 
Summary0003559: "Could not get screen information" after dist-upgrade
Description

I reproduced it 3 times in total.

1.) Fresh install of Kali from the ISO downloadable from the website (2016.2)
2.) apt-get update && apt-get upgrade working fine
3.) Checking the settings menu for "displays", working fine
4.) Doing dist-upgrade
5.) Checking "displays" again, it says "Could not get screen information" or "Bildschirminformationen konnten nicht ausgelesen werden" in german

Steps To Reproduce

See description

Activities

ProfessorEcho

ProfessorEcho

2016-09-10 15:09

reporter   ~0005812

Last edited: 2016-09-10 15:17

Forgot to mention:

System is a Lenovo Edge E530c. Running Kali as the only OS on the drive. Did no further customization except updating and upgrading as mentioned above. Why I stumbled upon this is, because I have second monitor attached via HDMI and I wanted to configure both the internal and the external display.

Some additional information (sry, first time bug reporter):

Linux user 4.6.0-kali1-amd64 0000001 SMP Debian 4.6.4-1kali1 (2016-07-21) x86_64 GNU/Linux

Version: 2.23-5

lswh output:

user
description: Notebook
product: 336669G (LENOVO_MT_3366)
vendor: LENOVO
version: ThinkPad Edge E530c
serial: MP4NRDN
width: 64 bits
capabilities: smbios-2.7 dmi-2.7 smp vsyscall32
configuration: administrator_password=disabled chassis=notebook family=ThinkPad Edge E530c power-on_password=disabled sku=LENOVO_MT_3366 uuid=812AABE2-2F52-CB11-8E2D-EE3A23E20617
-core
description: Motherboard
product: 336669G
vendor: LENOVO
physical id: 0
version: Win8 Pro DPK TPG
serial: 1ZM4D3BJ2BT
slot: Not Available
-cpu
description: CPU
product: Intel(R) Core(TM) i5-3230M CPU @ 2.60GHz
vendor: Intel Corp.
physical id: 5
bus info: cpu@0
version: Intel(R) Core(TM) i5-3230M CPU @ 2.60GHz
serial: None
slot: CPU Socket - U3E1
size: 1214MHz
capacity: 3200MHz
width: 64 bits
clock: 100MHz
capabilities: x86-64 fpu fpu_exception wp vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx rdtscp constant_tsc arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc aperfmperf eagerfpu pni pclmulqdq dtes64 monitor ds_cpl vmx est tm2 ssse3 cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic popcnt tsc_deadline_timer aes xsave avx f16c rdrand lahf_lm epb tpr_shadow vnmi flexpriority ept vpid fsgsbase smep erms xsaveopt dtherm ida arat pln pts cpufreq
configuration: cores=2 enabledcores=2 threads=4
-cache:0
description: L1 cache
physical id: 7
slot: L1-Cache
size: 32KiB
capacity: 32KiB
capabilities: internal write-through instruction
configuration: level=1
-cache:1
description: L2 cache
physical id: 8
slot: L2-Cache
size: 256KiB
capacity: 256KiB
capabilities: internal write-through unified
configuration: level=2
-cache:2
description: L3 cache
physical id: 9
slot: L3-Cache
size: 3MiB
capacity: 3MiB
capabilities: internal write-back unified
configuration: level=3
-cache
description: L1 cache
physical id: 6
slot: L1-Cache
size: 32KiB
capacity: 32KiB
capabilities: internal write-through data
configuration: level=1
-memory
description: System Memory
physical id: b
slot: System board or motherboard
size: 16GiB
-bank:0
description: SODIMM DDR3 Synchronous 1600 MHz (0,6 ns)
product: CT102464BF160B.C16
vendor: 859B
physical id: 0
serial: 12457B3E
slot: ChannelA-DIMM0
size: 8GiB
width: 64 bits
clock: 1600MHz (0.6ns)
-bank:1
description: SODIMM DDR3 Synchronous 1600 MHz (0,6 ns)
product: CT102464BF160B.C16
vendor: 859B
physical id: 1
serial: 12457B3C
slot: ChannelB-DIMM0
size: 8GiB
width: 64 bits
clock: 1600MHz (0.6ns)
-firmware
description: BIOS
vendor: LENOVO
physical id: 0
version: H0ET94WW (2.54 )
date: 08/02/2013
size: 128KiB
capacity: 4032KiB
capabilities: pci pnp upgrade shadowing cdboot bootselect edd int13floppy720 int5printscreen int9keyboard int14serial int17printer int10video acpi usb biosbootspecification uefi
-pci
description: Host bridge
product: 3rd Gen Core processor DRAM Controller
vendor: Intel Corporation
physical id: 100
bus info: pci@0000:00:00.0
version: 09
width: 32 bits
clock: 33MHz
configuration: driver=ivb_uncore
resources: irq:0
-display
description: VGA compatible controller
product: 3rd Gen Core processor Graphics Controller
vendor: Intel Corporation
physical id: 2
bus info: pci@0000:00:02.0
version: 09
width: 64 bits
clock: 33MHz
capabilities: msi pm vga_controller bus_master cap_list rom
configuration: driver=i915 latency=0
resources: irq:30 memory:f0000000-f03fffff memory:e0000000-efffffff ioport:5000(size=64) memory:c0000-dffff
-usb:0
description: USB controller
product: 7 Series/C210 Series Chipset Family USB xHCI Host Controller
vendor: Intel Corporation
physical id: 14
bus info: pci@0000:00:14.0
version: 04
width: 64 bits
clock: 33MHz
capabilities: pm msi xhci bus_master cap_list
configuration: driver=xhci_hcd latency=0
resources: irq:26 memory:f3600000-f360ffff
-usbhost:0
product: xHCI Host Controller
vendor: Linux 4.6.0-kali1-amd64 xhci-hcd
physical id: 0
bus info: usb@3
logical name: usb3
version: 4.06
capabilities: usb-2.00
configuration: driver=hub slots=4 speed=480Mbit/s
-usb:0
description: Mouse
product: 2.4G Wireless Mouse
vendor: MOSART Semi.
physical id: 2
bus info: usb@3:2
version: 81.13
capabilities: usb-1.10
configuration: driver=usbhid maxpower=100mA speed=12Mbit/s
-usb:1
description: Keyboard
product: USB Receiver
vendor: Logitech
physical id: 3
bus info: usb@3:3
version: 12.01
capabilities: usb-2.00
configuration: driver=usbhid maxpower=98mA speed=12Mbit/s
-usbhost:1
product: xHCI Host Controller
vendor: Linux 4.6.0-kali1-amd64 xhci-hcd
physical id: 1
bus info: usb@4
logical name: usb4
version: 4.06
capabilities: usb-3.00
configuration: driver=hub slots=4 speed=5000Mbit/s
-communication
description: Communication controller
product: 7 Series/C210 Series Chipset Family MEI Controller 0000001
vendor: Intel Corporation
physical id: 16
bus info: pci@0000:00:16.0
version: 04
width: 64 bits
clock: 33MHz
capabilities: pm msi bus_master cap_list
configuration: driver=mei_me latency=0
resources: irq:28 memory:f3615000-f361500f
-usb:1
description: USB controller
product: 7 Series/C210 Series Chipset Family USB Enhanced Host Controller #2
vendor: Intel Corporation
physical id: 1a
bus info: pci@0000:00:1a.0
version: 04
width: 32 bits
clock: 33MHz
capabilities: pm debug ehci bus_master cap_list
configuration: driver=ehci-pci latency=0
resources: irq:16 memory:f361a000-f361a3ff
-usbhost
product: EHCI Host Controller
vendor: Linux 4.6.0-kali1-amd64 ehci_hcd
physical id: 1
bus info: usb@1
logical name: usb1
version: 4.06
capabilities: usb-2.00
configuration: driver=hub slots=3 speed=480Mbit/s
-usb
description: USB hub
product: Integrated Rate Matching Hub
vendor: Intel Corp.
physical id: 1
bus info: usb@1:1
version: 0.00
capabilities: usb-2.00
configuration: driver=hub slots=6 speed=480Mbit/s
-multimedia
description: Audio device
product: 7 Series/C210 Series Chipset Family High Definition Audio Controller
vendor: Intel Corporation
physical id: 1b
bus info: pci@0000:00:1b.0
version: 04
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress bus_master cap_list
configuration: driver=snd_hda_intel latency=0
resources: irq:29 memory:f3610000-f3613fff
-pci:0
description: PCI bridge
product: 7 Series/C210 Series Chipset Family PCI Express Root Port 1
vendor: Intel Corporation
physical id: 1c
bus info: pci@0000:00:1c.0
version: c4
width: 32 bits
clock: 33MHz
capabilities: pci pciexpress msi pm normal_decode bus_master cap_list
configuration: driver=pcieport
resources: irq:16 ioport:4000(size=4096) memory:f2e00000-f35fffff ioport:f0400000(size=8388608)
-generic
description: Unassigned class
product: RTS5229 PCI Express Card Reader
vendor: Realtek Semiconductor Co., Ltd.
physical id: 0
bus info: pci@0000:02:00.0
version: 01
width: 32 bits
clock: 33MHz
capabilities: pm msi pciexpress bus_master cap_list
configuration: driver=rtsx_pci latency=0
resources: irq:24 memory:f2e00000-f2e00fff
-pci:1
description: PCI bridge
product: 7 Series/C210 Series Chipset Family PCI Express Root Port 2
vendor: Intel Corporation
physical id: 1c.1
bus info: pci@0000:00:1c.1
version: c4
width: 32 bits
clock: 33MHz
capabilities: pci pciexpress msi pm normal_decode bus_master cap_list
configuration: driver=pcieport
resources: irq:17 memory:f2d00000-f2dfffff
-network
description: Wireless interface
product: BCM43228 802.11a/b/g/n
vendor: Broadcom Corporation
physical id: 0
bus info: pci@0000:03:00.0
logical name: wlan0
version: 00
serial: a4:db:30:a4:53:aa
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless
configuration: broadcast=yes driver=b43 driverversion=4.6.0-kali1-amd64 firmware=666.2 ip=192.168.178.21 latency=0 link=yes multicast=yes wireless=IEEE 802.11abg
resources: irq:17 memory:f2d00000-f2d03fff
-pci:2
description: PCI bridge
product: 7 Series/C210 Series Chipset Family PCI Express Root Port 3
vendor: Intel Corporation
physical id: 1c.2
bus info: pci@0000:00:1c.2
version: c4
width: 32 bits
clock: 33MHz
capabilities: pci pciexpress msi pm normal_decode bus_master cap_list
configuration: driver=pcieport
resources: irq:18 ioport:3000(size=4096) memory:f2500000-f2cfffff ioport:f0c00000(size=8388608)
-pci:3
description: PCI bridge
product: 7 Series/C210 Series Chipset Family PCI Express Root Port 4
vendor: Intel Corporation
physical id: 1c.3
bus info: pci@0000:00:1c.3
version: c4
width: 32 bits
clock: 33MHz
capabilities: pci pciexpress msi pm normal_decode bus_master cap_list
configuration: driver=pcieport
resources: irq:19 ioport:2000(size=4096) memory:f1d00000-f24fffff ioport:f1400000(size=9437184)
-network
description: Ethernet interface
product: RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
vendor: Realtek Semiconductor Co., Ltd.
physical id: 0
bus info: pci@0000:0c:00.0
logical name: eth0
version: 07
serial: 20:1a:06:5e:c0:b3
size: 10Mbit/s
capacity: 1Gbit/s
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress msix vpd bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation
configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=half firmware=rtl8168e-3_0.0.4 03/27/12 latency=0 link=no multicast=yes port=MII speed=10Mbit/s
resources: irq:25 ioport:2000(size=256) memory:f1404000-f1404fff memory:f1400000-f1403fff
-usb:2
description: USB controller
product: 7 Series/C210 Series Chipset Family USB Enhanced Host Controller 0000001
vendor: Intel Corporation
physical id: 1d
bus info: pci@0000:00:1d.0
version: 04
width: 32 bits
clock: 33MHz
capabilities: pm debug ehci bus_master cap_list
configuration: driver=ehci-pci latency=0
resources: irq:23 memory:f3619000-f36193ff
-usbhost
product: EHCI Host Controller
vendor: Linux 4.6.0-kali1-amd64 ehci_hcd
physical id: 1
bus info: usb@2
logical name: usb2
version: 4.06
capabilities: usb-2.00
configuration: driver=hub slots=3 speed=480Mbit/s
-usb
description: USB hub
product: Integrated Rate Matching Hub
vendor: Intel Corp.
physical id: 1
bus info: usb@2:1
version: 0.00
capabilities: usb-2.00
configuration: driver=hub slots=8 speed=480Mbit/s
-usb
description: Video
product: Integrated Camera
vendor: SunplusIT INC.
physical id: 6
bus info: usb@2:1.6
version: 0.03
capabilities: usb-2.00
configuration: driver=uvcvideo maxpower=500mA speed=480Mbit/s
-isa
description: ISA bridge
product: HM77 Express Chipset LPC Controller
vendor: Intel Corporation
physical id: 1f
bus info: pci@0000:00:1f.0
version: 04
width: 32 bits
clock: 33MHz
capabilities: isa bus_master cap_list
configuration: driver=lpc_ich latency=0
resources: irq:0
-storage
description: SATA controller
product: 7 Series Chipset Family 6-port SATA Controller [AHCI mode]
vendor: Intel Corporation
physical id: 1f.2
bus info: pci@0000:00:1f.2
version: 04
width: 32 bits
clock: 66MHz
capabilities: storage msi pm ahci_1.0 bus_master cap_list
configuration: driver=ahci latency=0
resources: irq:27 ioport:5088(size=8) ioport:509c(size=4) ioport:5080(size=8) ioport:5098(size=4) ioport:5060(size=32) memory:f3618000-f36187ff
-serial UNCLAIMED
description: SMBus
product: 7 Series/C210 Series Chipset Family SMBus Controller
vendor: Intel Corporation
physical id: 1f.3
bus info: pci@0000:00:1f.3
version: 04
width: 64 bits
clock: 33MHz
configuration: latency=0
resources: memory:f3614000-f36140ff ioport:efa0(size=32)
-scsi:0
physical id: 1
logical name: scsi0
capabilities: emulated
-disk
description: ATA Disk
product: Samsung SSD 850
physical id: 0.0.0
bus info: scsi@0:0.0.0
logical name: /dev/sda
version: 2B6Q
serial: S2RBNX0H433252Z
size: 465GiB (500GB)
capabilities: partitioned partitioned:dos
configuration: ansiversion=5 logicalsectorsize=512 sectorsize=512 signature=222a7f7b
-volume:0
description: EXT4 volume
vendor: Linux
physical id: 1
bus info: scsi@0:0.0.0,1
logical name: /dev/sda1
logical name: /
version: 1.0
serial: d754c3f4-10a1-473c-824b-04081ec6a581
size: 450GiB
capacity: 450GiB
capabilities: primary bootable journaled extended_attributes large_files huge_files dir_nlink 64bit extents ext4 ext2 initialized
configuration: created=2016-09-10 15:03:29 filesystem=ext4 lastmountpoint=/ modified=2016-09-10 17:05:18 mount.fstype=ext4 mount.options=rw,relatime,errors=remount-ro,data=ordered mounted=2016-09-10 15:11:48 state=mounted
-volume:1
description: Extended partition
physical id: 2
bus info: scsi@0:0.0.0,2
logical name: /dev/sda2
size: 15GiB
capacity: 15GiB
capabilities: primary extended partitioned partitioned:extended
-logicalvolume
description: Linux swap volume
physical id: 5
logical name: /dev/sda5
version: 1
serial: 5a1ef63e-cc6a-4d51-8a28-f9904d0a92c5
size: 15GiB
capacity: 15GiB
capabilities: nofs swap initialized
configuration: filesystem=swap pagesize=4096
-scsi:1
physical id: 2
logical name: scsi1
capabilities: emulated
-cdrom
description: DVD-RAM writer
product: DVD-RW DS8A9SH
vendor: PLDS
physical id: 0.0.0
bus info: scsi@1:0.0.0
logical name: /dev/cdrom
logical name: /dev/cdrw
logical name: /dev/dvd
logical name: /dev/dvdrw
logical name: /dev/sr0
version: EL3B
capabilities: removable audio cd-r cd-rw dvd dvd-r dvd-ram
configuration: ansiversion=5 status=nodisc
-battery
product: 45N1045
vendor: SMP
physical id: 1
slot: Rear
capacity: 42770mWh
configuration: voltage=10,8V

atdtphreaker

atdtphreaker

2016-09-11 01:19

reporter   ~0005816

Last edited: 2016-09-11 01:23

I have the same issue. (MacBook Pro, Mid 2012). I had posted the same problem https://bugs.kali.org/view.php?id=3555 and it was 'closed' / and replied with "won't fix".

Thanks.

usmarine2141

usmarine2141

2016-09-11 06:55

reporter   ~0005817

i have the same issue, not just a you thing. My volume does not work either, nor does screen brightness. are yall's cpu core's pegged as well?

ProfessorEcho

ProfessorEcho

2016-09-11 07:31

reporter   ~0005819

I think, it is not just about "My graphics card is not showing in 'details'". For me, I cannot edit anything under the "displays" menu after dist-upgrade, while I definitely could do that before (right after the clean install). I guess, with my limited knowledge, that this is a drivers issue?! Dist-upgrade is definitely overwriting something here and that is not necessarily to the better, as far as I am concerned.

atdtphreaker

atdtphreaker

2016-09-11 08:31

reporter   ~0005820

Last edited: 2016-09-11 08:32

@ProfessorEcho

I realized that there may had been an issue UPON finding "My graphics card is not showing in 'details'" was 'blank'... which made me then look FURTHER into it, only to realize that my screen brightness/keyboard and 'Displays' menu options had disappeared.

That other post of mine was the basis which led me to conclude that WE are in similar situations.

-- I thought it was self-explanatory, both in my original post and my 'note' on THIS post.

Thanks.

ProfessorEcho

ProfessorEcho

2016-09-11 08:47

reporter   ~0005822

@atdtphreaker Sry mate, didn't mean to devalue your earlier report. It was just important to me to clarify to whomever wants to fix this bug, that it really is a major issue (not being able to edit your display settings). I hope, that one of those genious kali devs can get that fixed. ;)

atdtphreaker

atdtphreaker

2016-09-11 09:14

reporter   ~0005823

@ProfessorEcho

Understood, all cool.

rhertzog

rhertzog

2016-09-12 11:46

administrator   ~0005833

Those issues are due to GNOME being in transition between GNOME 3.20 and GNOME 3.21 in Debian Testing currently. We have to wait until updated mutter/gnome-shell enter Debian Testing (and thus Kali Rolling).

https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=836972
https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=836939

ProfessorEcho

ProfessorEcho

2016-09-12 12:14

reporter   ~0005835

@rhertzog, thanks for that update. Good to know, that it is being taken care of!

rhertzog

rhertzog

2016-09-15 15:02

administrator   ~0005886

The updated packages just reached Kali Rolling.

Issue History

Date Modified Username Field Change
2016-09-10 14:47 ProfessorEcho New Issue
2016-09-10 15:09 ProfessorEcho Note Added: 0005812
2016-09-10 15:17 ProfessorEcho Note Edited: 0005812
2016-09-11 01:19 atdtphreaker Note Added: 0005816
2016-09-11 01:23 atdtphreaker Note Edited: 0005816
2016-09-11 06:55 usmarine2141 Note Added: 0005817
2016-09-11 07:31 ProfessorEcho Note Added: 0005819
2016-09-11 08:31 atdtphreaker Note Added: 0005820
2016-09-11 08:32 atdtphreaker Note Edited: 0005820
2016-09-11 08:47 ProfessorEcho Note Added: 0005822
2016-09-11 09:14 atdtphreaker Note Added: 0005823
2016-09-12 11:46 rhertzog Note Added: 0005833
2016-09-12 11:46 rhertzog Assigned To => rhertzog
2016-09-12 11:46 rhertzog Status new => assigned
2016-09-12 12:14 ProfessorEcho Note Added: 0005835
2016-09-15 15:02 rhertzog Note Added: 0005886
2016-09-15 15:02 rhertzog Status assigned => resolved
2016-09-15 15:02 rhertzog Fixed in Version => 2017.1
2016-09-15 15:02 rhertzog Resolution open => fixed