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IDProjectCategoryView StatusLast Update
0007757Kali LinuxGeneral Bugpublic2022-06-29 05:13
Reportersalomon Assigned Tosteev  
PrioritynormalSeveritymajorReproducibilityalways
Status resolvedResolutionno change required 
Product Version2022.2 
Summary0007757: No Audiodevice since Upgrade to 5.17.0-kali3-amd64 or 5.17.11-1kali1 (2022-05-30)
Description

Since the last update/upgrade (to 5.17.0-kali3-amd64 | 5.17.11-1kali1 (2022-05-30)) audio output and input no longer work.
Although the audio devices appear on various command line inputs, they do not appear in the audio settings (there is only "dummy") and also external USB headsets are not "recognized" or "listed" as audio devices (but are recognized by the system on the USB port).
Uninstalling and reinstalling the audio services didn't help, neither did rebooting etc.

In addition, others seem to have the problem:
https://forums.kali.org/showthread.php?74761-Kali-No-Sound-after-Updade-Upgrade-dist-upgrade

Thanks in advance!

Activities

t0m.k

t0m.k

2022-06-14 13:09

reporter   ~0016275

I also have the same Problem

$ cat /etc/os-release | grep VER
VERSION="2022.2"
VERSION_ID="2022.2"
VERSION_CODENAME="kali-rolling"

$ lspci -nnk | grep -A2 Audio
00:1f.3 Audio device [0403]: Intel Corporation Sunrise Point-LP HD Audio [8086:9d71] (rev 21)
Subsystem: Dell Sunrise Point-LP HD Audio [1028:07e6]
Kernel driver in use: snd_hda_intel
Kernel modules: snd_hda_intel, snd_soc_skl

$ lsmod | grep snd_hda
snd_hda_codec_hdmi 73728 0
snd_hda_codec_realtek 159744 0
snd_hda_codec_generic 98304 3 snd_hda_codec_realtek
ledtrig_audio 16384 2 snd_hda_codec_generic,dell_laptop
snd_hda_intel 57344 0
snd_intel_dspcfg 28672 1 snd_hda_intel
snd_hda_codec 176128 4 snd_hda_codec_generic,snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec_realtek
snd_hda_core 110592 5 snd_hda_codec_generic,snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec,snd_hda_codec_realtek
snd_hwdep 16384 2 snd_usb_audio,snd_hda_codec
snd_pcm 143360 5 snd_hda_codec_hdmi,snd_hda_intel,snd_usb_audio,snd_hda_codec,snd_hda_core
snd 114688 12 snd_hda_codec_generic,snd_seq_device,snd_hda_codec_hdmi,snd_hwdep,snd_hda_intel,snd_usb_audio,snd_usbmidi_lib,snd_hda_codec,snd_hda_codec_realtek,snd_timer,snd_pcm,snd_rawmidi

t0m.k

t0m.k

2022-06-14 13:16

reporter   ~0016276

hier noch weitere infos zum gerät

atdtphreaker

atdtphreaker

2022-06-14 23:00

reporter   ~0016282

I've been experiencing the same issue.

I appreciate your time, thanks.

t0m.k

t0m.k

2022-06-15 12:58

reporter   ~0016283

snd_hda_intel 0000:00:1f.3: azx_get_response timeout, switching to polling mode: last cmd=0x20170500
snd_hda_intel 0000:00:1f.3: No response from codec, disabling MSI: last cmd=0x20170500
snd_hda_intel 0000:00:1f.3: azx_get_response timeout, switching to single_cmd mode: last cmd=0x20170500
snd_hda_codec_generic hdaudioC0D2: Unable to sync register 0x2f0d00. -5
snd_hda_codec_generic hdaudioC0D2: Unable to sync register 0x2f0d00. -5

do you also can see this output with journalctl -k as root?

duncrow

duncrow

2022-06-17 05:44

reporter   ~0016302

Can confirm, no sound here too:

$ cat /etc/os-release | grep VER
VERSION="2022.2"
VERSION_ID="2022.2"
VERSION_CODENAME="kali-rolling"

$ lspci -nnk | grep -A2 Audio
00:1f.3 Audio device [0403]: Intel Corporation Sunrise Point-LP HD Audio [8086:9d71] (rev 21)
Subsystem: Dell Sunrise Point-LP HD Audio [1028:07e6]
Kernel driver in use: snd_hda_intel
Kernel modules: snd_hda_intel, snd_soc_skl

$ lsmod | grep snd_hda
snd_hda_codec_hdmi 73728 1
snd_hda_ext_core 36864 2 snd_soc_hdac_hda,snd_soc_skl
snd_hda_codec_realtek 167936 1
snd_hda_codec_generic 98304 1 snd_hda_codec_realtek
ledtrig_audio 16384 3 snd_ctl_led,snd_hda_codec_generic,dell_laptop
snd_hda_intel 57344 0
snd_intel_dspcfg 32768 2 snd_hda_intel,snd_soc_skl
snd_hda_codec 176128 5 snd_hda_codec_generic,snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec_realtek,snd_soc_hdac_hda
snd_hda_core 110592 8 snd_hda_codec_generic,snd_hda_codec_hdmi,snd_hda_intel,snd_hda_ext_core,snd_hda_codec,snd_hda_codec_realtek,snd_soc_hdac_hda,snd_soc_skl
snd_hwdep 16384 1 snd_hda_codec
snd_pcm 147456 7 snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec,snd_compress,snd_soc_core,snd_soc_skl,snd_hda_core
snd 110592 11 snd_ctl_led,snd_hda_codec_generic,snd_hda_codec_hdmi,snd_hwdep,snd_hda_intel,snd_hda_codec,snd_hda_codec_realtek,snd_timer,snd_compress,snd_soc_core,snd_pcm

daniruiz

daniruiz

2022-06-17 11:52

manager   ~0016304

Can you try running these commands:

sudo apt update
sudo apt --fix-broken install
sudo apt purge -y --autoremove pipewire-pulse wireplumber
sudo apt install -y pipewire-media-session pulseaudio

and then restart

If that doesn't work you can try to install wireplumber and pipewire-pulse
sudo apt install -y wireplumber pipewire-pulse

atdtphreaker

atdtphreaker

2022-06-17 19:34

reporter   ~0016305

@daniruiz

Thanks for the feedback...

This seems to have rectified the issue (for me):

sudo apt update
sudo apt --fix-broken install
sudo apt purge -y --autoremove pipewire-pulse wireplumber
sudo apt install -y pipewire-media-session pulseaudio

and then restart

I appreciate your time_

steev

steev

2022-06-29 05:13

manager   ~0016335

Apologies for the issue - we've documented this at https://www.kali.org/docs/troubleshooting/no-sound/ - I'm closing it as no change required as we've already made the changes needed in Kali, but for the few of us who hit this, we'd had the pipewire-pulse package pulled in, and it wasn't removed when our change was made because we didn't notice it at the time.

Issue History

Date Modified Username Field Change
2022-06-13 21:43 salomon New Issue
2022-06-14 13:09 t0m.k Note Added: 0016275
2022-06-14 13:16 t0m.k Note Added: 0016276
2022-06-14 23:00 atdtphreaker Note Added: 0016282
2022-06-15 12:58 t0m.k Note Added: 0016283
2022-06-17 05:44 duncrow Note Added: 0016302
2022-06-17 11:52 daniruiz Note Added: 0016304
2022-06-17 19:34 atdtphreaker Note Added: 0016305
2022-06-29 05:13 steev Assigned To => steev
2022-06-29 05:13 steev Status new => resolved
2022-06-29 05:13 steev Resolution open => no change required
2022-06-29 05:13 steev Note Added: 0016335