View Issue Details

IDProjectCategoryView StatusLast Update
0007779Kali Linux[All Projects] Kali Package Bugpublic2022-07-01 17:49
Reporternaveenbalaji Assigned Tosteev  
PriorityimmediateSeveritymajorReproducibilityN/A
Status closedResolutionno change required 
Product Versionkali-dev 
Target VersionFixed in Version 
Summary0007779: Error while downloading Kali Linux from Microsoft store
Descriptionwhen I install the Kali Linux WSL from Microsoft store its shows an error Code: 0x80070015. I can't fix it even I asked Microsoft for support but they said it not on Microsoft it is Kali Linux issue. pls resolve the issue and I will attach a screenshot on the issue
Steps To ReproduceTill now I didn't find the solution for that issue

Activities

naveenbalaji

2022-06-30 15:14

reporter  

steev

2022-06-30 18:57

manager   ~0016344

Can you go into Windows Update, then go to Advanced Options, then click the toggle under "Receive updates for other Microsoft products when you update Windows" - I saw a similar issue when I did a WSL install and it turned out to be the WSL kernel was out of date, and I needed to update "other Microsoft products" in order to get the WSL kernel update.

Does that help?

naveenbalaji

2022-06-30 19:10

reporter   ~0016345

Hey i already tried i think the only for this to solve isto download the Windows subsystem for Linux distributions download manually from Microsoft website i think it's the only possible way i tried all the possible way even i asked Microsoft support even they can't do it but thank you for responding for my issue

naveenbalaji

2022-06-30 19:12

reporter   ~0016346

I even updated the WSL kernel manually by powershell but nothing happens just same error

steev

2022-06-30 21:42

manager   ~0016347

Can you try following step 8 of https://github.com/microsoft/WSL/blob/master/CONTRIBUTING.md#8-detailed-logs to get some logs?

naveenbalaji

2022-07-01 16:06

reporter   ~0016350

Yeah i can but my problem already solved i just download it from Microsoft website distributions manually but thank you for solution

steev

2022-07-01 17:49

manager   ~0016351

User reports they worked around their issue by downloading the wsl distribution manually

Issue History

Date Modified Username Field Change
2022-06-30 15:14 naveenbalaji New Issue
2022-06-30 15:14 naveenbalaji File Added: Screenshot 2022-06-26 220119.png
2022-06-30 18:57 steev Note Added: 0016344
2022-06-30 19:10 naveenbalaji Note Added: 0016345
2022-06-30 19:12 naveenbalaji Note Added: 0016346
2022-06-30 21:42 steev Note Added: 0016347
2022-07-01 16:06 naveenbalaji Note Added: 0016350
2022-07-01 17:49 steev Assigned To => steev
2022-07-01 17:49 steev Status new => closed
2022-07-01 17:49 steev Resolution open => no change required
2022-07-01 17:49 steev Note Added: 0016351