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IDProjectCategoryView StatusLast Update
0008415Kali LinuxKali Websites & Docspublic2023-08-09 16:04
ReporterScoby290 Assigned Todaniruiz  
PrioritynormalSeverityminorReproducibilityhave not tried
Status closedResolutionduplicate 
Summary0008415: Low quality / misplaced bug reports
Description

There seems to be a huge amount of low quality and/or misplaced bug reports in this bug tracker

  • In general nearly no one is following https://www.kali.org/docs/community/submitting-issues-kali-bug-tracker/
  • Bug reports have no real usable info, contains too much irrelevant info and similar
  • Issues are raised here instead of in the Bug Tracker of eg. Debian or the bug tracker of the software in question
  • Bug reports are eg. added to the "Feature Request", "Package improvement" or similar category
  • The ongoing issue of some users (or even bots?) cloning existing issues (See 0006983)

As the Kali team seems to be fairly small and not able to handle all of the 7k open issues it probably make sense to increase the efforts for users to create bug reports.

Some ideas:

  • Use templates for bug reports like suggested in 0006984
  • Restrict permissions to trusted users only (eg. some permission model working together with the forums, ...)
  • Always show a "jump in" message when opening the bug tracker for the first time (maybe possible on web server?) which gives users guidance where and how to create a bug report

Relationships

duplicate of 0008215 new Low quality / misplaced bug reports 

Activities

kali-bugreport

kali-bugreport

2023-03-12 09:12

reporter   ~0018276

Overall the goal should be to increase the quality of bug reports to decrease the amount of work the Kali team needs to put into them. Because the current situation looks quite awkward due too the real low quality of bug reports.

kali-bugreport

kali-bugreport

2023-08-07 18:39

reporter   ~0018279

Yet another wrongly closed issue...

Duplicate of 0008215

Issue History

Date Modified Username Field Change
2023-08-07 14:15 Scoby290 New Issue
2023-08-07 14:15 Scoby290 Issue generated from: 0008215
2023-08-07 18:39 kali-bugreport Note Added: 0018279
2023-08-09 16:04 daniruiz Assigned To => daniruiz
2023-08-09 16:04 daniruiz Status new => closed
2023-08-09 16:04 daniruiz Resolution open => duplicate
2023-08-09 16:04 daniruiz Relationship added duplicate of 0008215