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IDProjectCategoryView StatusDate SubmittedLast Update
0003232Kali LinuxGeneral Bugpublic2016-04-13 01:552018-01-29 12:33
ReporterJason Chen Assigned Tog0tmi1k  
PriorityhighSeveritycrashReproducibilityalways
Status closedResolutionsuspended 
Product Version2016.1 
Summary0003232: Xorg server crash on HP DL380 G7
Description

Hi,

I have tried to install latest KAli Linux 2016.1 on my HP DL380 G7 several times. It was running Kali Linux v2.0 without any problem. Under same hardware, X Windows will always crash on Kali Linux 2016.1. Once it is crashed, both keyboard and mouse will stop working. However, I can still login via SSH and everything is working fine.

Steps To Reproduce

  1. Just have a fresh Kali Linux 2016.1 installed on a HP DL380 G7. After reboot, keyboard and mouse will stop working.

  2. Install from Kali Linux 2.0, and perform upgrade to 2016.1. Once it's upgraded to 2016.1, the problem shows up again.

  3. If I just install Kali Linux 2.0, everything is fine.

I can always reproduce the same problem as I have tried it many times.

Additional Information

Based on the /var/log/Xorg.0.log, the Xorg version is 1.17.2. The system was installed and upgraded from v2.0 w/ SSH enabled so I can see what's the problem from remote. Let me know if you need more detail information.

Attached Files
kali_X.PNG (871,360 bytes)
Xorg.0.log (30,132 bytes)

Activities

rhertzog

rhertzog

2016-04-13 08:03

administrator   ~0005111

Do you see some error messages in dmesg and/or in the journal?

Have you upgraded to the latest kernel and Xorg from kali-rolling? (i.e. ran " apt update && apt full-upgrade" after the install of 2016.1?
hsinanch

hsinanch

2016-04-23 15:07

reporter   ~0005150

Somehow I cannot login again so I just create a new account. I am Jason Chen.

One trick I found is that if I keep pressing "ctrl+c" during boot, X windows will NOT hang/crash and I can login from X window GUI. If I don't do that, after it starts X, mouse and keyboard is completely hang. There is a mouse pointer in the center but I cannot move or type anything.

During last week I tried other OSs and all are working fine w/o such problem so it seems not related to hardware. I also try to change mouse/keyboard but no help.

It seems like some service caused that X windows not working, but so far I don't have time to debug it down which one. I don't know why pressing "ctrl+c" works during boot.

Here is some log info before Xorg totally hang.

/var/log/messages
Apr 22 13:45:59 eagle gnome-session[1092]: Disabling glamor and dri3, EGL setup failed
Apr 22 13:45:59 eagle gnome-session[1092]: Failed to initialize glamor, falling back to sw
Apr 22 13:46:00 eagle gnome-session[1092]: Gjs-Message: JS LOG: Failed to launch ibus-daemon: Failed to execute child process "ibus-daemon" (No such file or directory)
Apr 22 13:46:04 eagle gnome-session[1092]: (gnome-settings-daemon:1233): color-plugin-WARNING **: failed to get edid: unable to get EDID for output

//var/log/Xorg.0.log
[ 2269.794] (II) evdev: HP Virtual Keyboard : Close
[ 2269.794] (II) UnloadModule: "evdev"
[ 2269.794] (II) systemd-logind: releasing fd for 13:65
[ 2269.794] (EE) systemd-logind: failed to release device: Connection was disconnected before a reply was received
[ 2269.794] (II) evdev: Logitech USB Keyboard: Close
[ 2269.794] (II) UnloadModule: "evdev"
[ 2269.794] (II) systemd-logind: releasing fd for 13:68
[ 2269.794] (EE) systemd-logind: failed to release device: Connection is closed
[ 2269.794] (II) evdev: Logitech USB Keyboard: Close
[ 2269.794] (II) UnloadModule: "evdev"
[ 2269.795] (II) systemd-logind: releasing fd for 13:67
[ 2269.795] (EE) systemd-logind: failed to release device: Connection is closed
[ 2269.795] (II) evdev: Microsoft Corporation Microsoft ® Laser Mouse 6000: Close
[ 2269.795] (II) UnloadModule: "evdev"
[ 2269.795] (II) systemd-logind: releasing fd for 13:66
[ 2269.795] (EE) systemd-logind: failed to release device: Connection is closed
[ 2269.795] (II) evdev: HP Virtual Keyboard : Close
[ 2269.795] (II) UnloadModule: "evdev"
[ 2269.795] (II) systemd-logind: releasing fd for 13:64
[ 2269.795] (EE) systemd-logind: failed to release device: Connection is closed
[ 2269.795] (II) evdev: Power Button: Close
[ 2269.795] (II) UnloadModule: "evdev"
[ 2269.795] (II) systemd-logind: releasing fd for 13:69
[ 2269.795] (EE) systemd-logind: failed to release device: Connection is closed
[ 2269.798] (WW) xf86CloseConsole: KDSETMODE failed: Input/output error
[ 2269.798] (WW) xf86CloseConsole: VT_GETMODE failed: Input/output error
[ 2269.798] (WW) xf86CloseConsole: VT_ACTIVATE failed: Input/output error
[ 2269.798] (EE) systemd-logind: ReleaseControl failed: Connection is closed
[ 2269.798] (II) Server terminated successfully (0). Closing log file.
hsinanch

hsinanch

2016-04-23 15:40

reporter   ~0005151

Please see the uploaded "Kali_X.PNG" file. This is from iLo3 console.

I just have update again also try "apt-get full-upgrade", but there is no help.
I try to install CentOS and Debian before, there are also working fine.

Not sure anything special in Kali Rolling version. This happened only in 2016.01 rolling. 2.0 is still working fine.
hsinanch

hsinanch

2016-04-23 16:04

reporter   ~0005152

Update new Xorg.0.log w/ typing "X" from remote ssh.
hsinanch

hsinanch

2016-04-23 16:07

reporter   ~0005153

Not sure if this is related to hardware HP virtual keyboard?

[ 1656.217] () HP Virtual Keyboard : always reports core events
[ 1656.217] () evdev: HP Virtual Keyboard : Device: "/dev/input/event1"
[ 1656.272] (--) evdev: HP Virtual Keyboard : Vendor 0x3f0 Product 0x7029
[ 1656.272] (--) evdev: HP Virtual Keyboard : Found 3 mouse buttons
[ 1656.272] (--) evdev: HP Virtual Keyboard : Found absolute axes
[ 1656.272] (--) evdev: HP Virtual Keyboard : Found x and y absolute axes
[ 1656.272] (--) evdev: HP Virtual Keyboard : Found absolute touchscreen
[ 1656.272] (II) evdev: HP Virtual Keyboard : Configuring as touchscreen
[ 1656.272] () evdev: HP Virtual Keyboard : YAxisMapping: buttons 4 and 5
[ 1656.272] () evdev: HP Virtual Keyboard : EmulateWheelButton: 4, EmulateWheelInertia: 10, EmulateWheelTimeout: 200
[ 1656.272] () Option "config_info" "udev:/sys/devices/pci0000:00/0000:00:1c.4/0000:02:00.4/usb5/5-1/5-1:1.1/0003:03F0:7029.0002/input/input4/event1"
[ 1656.272] (II) XINPUT: Adding extended input device "HP Virtual Keyboard " (type: TOUCHSCREEN, id 8)
[ 1656.272] (II) evdev: HP Virtual Keyboard : initialized for absolute axes.
[ 1656.272] () HP Virtual Keyboard : (accel) keeping acceleration scheme 1
[ 1656.272] () HP Virtual Keyboard : (accel) acceleration profile 0
[ 1656.272] () HP Virtual Keyboard : (accel) acceleration factor: 2.000
[ 1656.272] (**) HP Virtual Keyboard : (accel) acceleration threshold: 4
[ 1656.273] (II) config/udev: Adding input device HP Virtual Keyboard (/dev/input/js0)
[ 1656.273] (II) No input driver specified, ignoring this device.
[ 1656.273] (II) This device may have been added with another device file.
[ 1656.273] (II) config/udev: Adding input device HP Virtual Keyboard (/dev/input/mouse0)
[ 1656.273] (II) No input driver specified, ignoring this device.
[ 1656.273] (II) This device may have been added with another device file.
[ 1656.273] (II) config/udev: Adding drm device (/dev/dri/card0)
[ 1656.273] (II) xfree86: Adding drm device (/dev/dri/card0)
[ 1656.273] (EE) /dev/dri/card0: failed to set DRM interface version 1.4: Permission denied
[ 1656.274] (II) config/udev: Adding input device PC Speaker (/dev/input/event3)
[ 1656.274] (II) No input driver specified, ignoring this device.
[ 1656.274] (II) This device may have been added with another device file.
[ 1686.240] (II) evdev: HP Virtual Keyboard : Close
[ 1686.240] (II) UnloadModule: "evdev"
[ 1686.240] (II) evdev: HP Virtual Keyboard : Close
[ 1686.240] (II) UnloadModule: "evdev"
[ 1686.240] (II) evdev: Power Button: Close
[ 1686.240] (II) UnloadModule: "evdev"
[ 1686.395] (II) Server terminated successfully (0). Closing log file.
g0tmi1k

g0tmi1k

2018-01-29 12:33

administrator   ~0008158

Due to the age of the OS (Kali Moto [v1], Kali Safi [v2], Kali Rolling 2016.x), these legacy versions are no longer supported.
We will be closing this ticket due to inactivity.

Please could you see if you are able to replicate this issue with the latest version of Kali Linux - https://www.kali.org/downloads/)?

If you are still facing the same problem, feel free to re-open the ticket. If you choose to do this, could you provide more information to the issue you are facing,and also give information about your setup?
For more information, please read: https://kali.training/topic/filing-a-good-bug-report/

Issue History

Date Modified Username Field Change
2016-04-13 01:55 Jason Chen New Issue
2016-04-13 08:03 rhertzog Note Added: 0005111
2016-04-17 21:02 balding_parrot Summary Xorg server crash on HP DL380 G7 => Hacked By Team Bad Dream
2016-04-17 21:02 balding_parrot Description Updated
2016-04-17 21:02 balding_parrot Steps to Reproduce Updated
2016-04-17 21:02 balding_parrot Additional Information Updated
2016-04-17 21:14 g0tmi1k Description Updated
2016-04-17 21:14 g0tmi1k Steps to Reproduce Updated
2016-04-17 21:14 g0tmi1k Additional Information Updated
2016-04-17 21:14 g0tmi1k Summary Hacked By Team Bad Dream => Xorg server crash on HP DL380 G7
2016-04-23 15:07 hsinanch Note Added: 0005150
2016-04-23 15:36 hsinanch File Added: kali_X.PNG
2016-04-23 15:40 hsinanch Note Added: 0005151
2016-04-23 16:03 hsinanch File Added: Xorg.0.log
2016-04-23 16:04 hsinanch Note Added: 0005152
2016-04-23 16:07 hsinanch Note Added: 0005153
2018-01-29 12:33 g0tmi1k Assigned To => g0tmi1k
2018-01-29 12:33 g0tmi1k Status new => closed
2018-01-29 12:33 g0tmi1k Resolution open => suspended
2018-01-29 12:33 g0tmi1k Note Added: 0008158