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IDProjectCategoryView StatusDate SubmittedLast Update
0003526Kali LinuxGeneral Bugpublic2016-09-02 13:302016-09-30 10:26
ReporterAlex jane Assigned Torhertzog  
PrioritynormalSeverityminorReproducibilityalways
Status closedResolutionunable to reproduce 
Product Version2016.2 
Summary0003526: Kali linux issue during install
Description

Now a days everyone try to installing kali linux but at the point "INSERT CD-ROM,TRY AGAIN TO MOUNT CD-ROM" we unable to install and proceed to next step, its very hard for new users please fix this issue. it come from kali linux version 2.0 - 2.2 version.
To fix this issue we need to unplug USB bootable and then insert again .

Steps To Reproduce

Alot of users don't know how to fix this issue.

Additional Information

FIX this issue please its my first report that i am sending you.
Thank you.

Attached Files
aaaa.jpg (106,207 bytes)   
aaaa.jpg (106,207 bytes)   

Activities

rhertzog

rhertzog

2016-09-02 14:08

administrator   ~0005741

What ISO image are you using?

How did you boot the computer? (With a burnt DVD or with an USB stick with the ISO image copied into it)

What process did you use to generate the USB key (if you used that)?
Alex jane

Alex jane

2016-09-03 14:25

reporter   ~0005757

What ISO image are you using?
i am using kali linux 2.2 i also used kali linux 2.0 version but this error occur from kali linux version 2.0-2.2 still many users facing this issue.

How did you boot the computer? (With a burnt DVD or with an USB stick with the ISO image copied into it)
when i start kali linux live everything look perfect but when i install kali linux through bootable usb error occur.

What process did you use to generate the USB key (if you used that)?
i used softwares to make my usb bootable.
rhertzog

rhertzog

2016-09-04 14:01

administrator   ~0005761

Please follow http://docs.kali.org/downloading/kali-linux-live-usb-install to create your USB key and try again (and let me know the results).

Kali Linux 2.2 does not exist. Did you mean 2016.2 (i.e. the ISO we released recently) ?
Alex jane

Alex jane

2016-09-08 14:28

reporter   ~0005799

yes i am talking about 2016.2
i checked this error very carefully, this error come every time during installation
you can check it.
rhertzog

rhertzog

2016-09-15 15:03

administrator   ~0005887

I'm sorry I can't reproduce the issue. Please describe us step by step how you created the USB key that you boot and that gives you this problem...
rhertzog

rhertzog

2016-09-30 10:26

administrator   ~0006013

No answer from bug submitter. Closing the ticket.

Issue History

Date Modified Username Field Change
2016-09-02 13:30 Alex jane New Issue
2016-09-02 13:30 Alex jane File Added: aaaa.jpg
2016-09-02 14:08 rhertzog Note Added: 0005741
2016-09-02 14:08 rhertzog Assigned To => rhertzog
2016-09-02 14:08 rhertzog Status new => feedback
2016-09-03 14:25 Alex jane Note Added: 0005757
2016-09-03 14:25 Alex jane Status feedback => assigned
2016-09-04 14:01 rhertzog Note Added: 0005761
2016-09-08 14:28 Alex jane Note Added: 0005799
2016-09-15 15:03 rhertzog Note Added: 0005887
2016-09-15 15:03 rhertzog Status assigned => feedback
2016-09-15 15:04 rhertzog View Status private => public
2016-09-30 10:26 rhertzog Note Added: 0006013
2016-09-30 10:26 rhertzog Status feedback => closed
2016-09-30 10:26 rhertzog Resolution open => unable to reproduce