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IDProjectCategoryView StatusDate SubmittedLast Update
0004418Kali LinuxGeneral Bugpublic2017-12-08 10:482017-12-08 13:17
ReporterAMJ Assigned Torhertzog  
PrioritynormalSeverityminorReproducibilityalways
Status closedResolutionwon't fix 
Product Version2017.3 
Summary0004418: Keyboard and touchpad not responding when connected to Docking Station
Description

HP Elitebook 8770W. Using build week 34 as example. Keyboard and touchpad work when connected to docking station. Performing an update upgrade to current build, the keboard and touchpad stop working. Disconnection from docking station, keyboard etc work as expected. Re attach to docking station keyboard stops working. Plugging in external keyboard and mouse to either docking station or directly to laptop in any combination works.

Steps To Reproduce

Install an older version of KALI and update, upgrade,Connect to docking station kybd stops working.
Install the latest version, connect to docking station, kybd stops working.

Activities

rhertzog

rhertzog

2017-12-08 13:17

administrator   ~0007673

Thank you for your interest in Kali, but we are not able to deal with such hardware support problems. Please read https://kali.training/chapter-6/filing-a-good-bug-report/ first.

And consider that we are not kernel developers, if you know of a fix, we will gladly integrate it in our kernel build. Otherwise your best bet is to wait the next kernel update and keep around an old kernel that works for you (for example by installing an old known-working Kali image).

Issue History

Date Modified Username Field Change
2017-12-08 10:48 AMJ New Issue
2017-12-08 13:17 rhertzog Assigned To => rhertzog
2017-12-08 13:17 rhertzog Status new => closed
2017-12-08 13:17 rhertzog Resolution open => won't fix
2017-12-08 13:17 rhertzog Note Added: 0007673