View Issue Details

IDProjectCategoryView StatusLast Update
0005759Kali Linux[All Projects] General Bugpublic2019-10-28 17:55
Reporteriesplin Assigned Torhertzog  
Status resolvedResolutionfixed 
Product Version2019.3 
Target VersionFixed in Version 
Summary0005759: Gnome desktop not responding to mouse or keyboard events
DescriptionAfter updating to Gnome 3.34, I am getting an issue where after login, the Gnome desktop is displayed but does not respond to any mouse or keyboard events. The gnome-shell process does not appear to have hung, as the desktop correctly resizes in VMware Workstation. After switching to another VT to kill the gnome-shell process, it may take a few login attempts before getting a working desktop.

Steps To Reproduce1. Create VM using netboot and a minimal preseed e.g.
2. Log in with the user 'hacker'
3. Most of the time, the desktop is displayed but does not respond to mouse or keyboard events.
Additional InformationThe gnome-shell logs have a number of errors, however one appears to be related to input.

Oct 27 22:43:03 kali gnome-shell[1268]: JS ERROR: Gio.DBusError: Connection is closed.

A search for this error found an issue in the gnome-shell git repo that exactly matches the symptoms I am facing - The commit to fix this issue is also in the Debian git repo and noted in the changelog for gnome-shell 3.34.1-1.

Can you please update Kali's Gnome packages to resolve this issue.



2019-10-27 13:19


gnome-shell.log (19,156 bytes)


2019-10-27 13:24

reporter   ~0011227

Forgot to mention that host is Windows 10 1903 with VMware Workstation 15.5.0


2019-10-28 17:55

administrator   ~0011257

I have manually imported gnome-shell 3.34.1+git20191024-1 from debian unstable, it should migrate to kali-rolling soon.

Issue History

Date Modified Username Field Change
2019-10-27 13:19 iesplin New Issue
2019-10-27 13:19 iesplin File Added: gnome-shell.log
2019-10-27 13:24 iesplin Note Added: 0011227
2019-10-28 17:55 rhertzog Assigned To => rhertzog
2019-10-28 17:55 rhertzog Status new => resolved
2019-10-28 17:55 rhertzog Resolution open => fixed
2019-10-28 17:55 rhertzog Note Added: 0011257