View Issue Details
|ID||Project||Category||View Status||Date Submitted||Last Update|
|0006897||Kali Linux||[All Projects] General Bug||public||2020-12-03 07:33||2021-06-24 01:58|
|Status||resolved||Resolution||no change required|
|Target Version||Fixed in Version|
|Summary||0006897: Intel(R) Dual Band Wireless-AC 3165 unstable when power management turned on|
|Description||I am a new linux user, and I'm sure this issue has been noted here.(at least it should have been) but I can't find it if it is. I've been ALL over the internet trying to find a fix for this. Apparently a lot of people have this same issue. I have yet to find a solution.|
wireless card: Intel(R) Dual Band Wireless-AC 3165
problem: sometimes it reads the card and the wifi works, other times it does not. sometimes a reboot remedies the issue, sometimes it doesn't. Apparently from what I read this is a common problem with this type of card. If it reads the card and works fine for a day or two, then after a reboot it starts again. It might work for the first 3 minutes after startup, then goes down. It says its connected but isn't. after about 5 minutes it fails to show any connection at all.
I get this error: failed to wake nic for hcmd
Ive tried ip link set wlan0 down/up, and just about every other suggestion i could find. doesn't work. I get an input/output error.
I've tried just about every thing I can find listed about this. Nothing has worked.
I dual boot kali with windows 10. it's not a hardware problem, as it reads it sometimes and for a few minutes after i reboot. and the card works fine with windows. i installed the correct drivers and still the issue persists. Has anyone found a remedy for this or is this a true bug?
|Steps To Reproduce||Randomly happens. Not sure how to sure-fire reproduce it.|
I actually figured out what the problem was. for some reason, the wifi power management is turned on. When i Turned it off i had 0 issue. So I did the following.
wlan0 IEEE 802.11 ESSID:
Mode:Managed Frequency:5.26 GHz
Bit Rate=6 Mb/s Tx-Power=20 dBm
Retry short limit:7 RTS thr:off Fragment thr:off
Power Management:on <-------
Link Quality=56/70 Signal level=-54 dBm
Rx invalid nwid:0 Rx invalid crypt:0 Rx invalid frag:0
Tx excessive retries:0 Invalid misc:3 Missed beacon:0
Create this file, if you did not have it before.
sudo nano /etc/NetworkManager/conf.d/default-wifi-powersave-on.conf
The content of the file:
wifi.powersave = 2
# NM_SETTING_WIRELESS_POWERSAVE_DEFAULT (0): use the default value
# NM_SETTING_WIRELESS_POWERSAVE_IGNORE (1): don't touch existing setting
# NM_SETTING_WIRELESS_POWERSAVE_DISABLE (2): disable powersave
# NM_SETTING_WIRELESS_POWERSAVE_ENABLE (3): enable powersave
Then I restarted NetworkManager (sudo systemctl restart NetworkManager)
Hope this helps someone else. I see people all over the place having my same problem. This worked for me. Not saying it will work for everyone.
If there is a duplicate issue/fix I apologize. I have not seen it.
||I've updated the summary so that this can be found by others if they are having a similar issue with the same chipset. Glad to hear you got it sorted out.|
|2020-12-03 07:33||NewUserTim||New Issue|
|2020-12-06 20:12||131Curious131||Issue cloned: 0006914|
|2021-01-30 01:43||NewUserTim||Note Added: 0014172|
|2021-06-24 01:55||steev||Relationship added||has duplicate 0006914|
|2021-06-24 01:57||steev||Summary||Problem with wifi on dual-boot. => Intel(R) Dual Band Wireless-AC 3165 unstable when power management turned on|
|2021-06-24 01:58||steev||Assigned To||=> steev|
|2021-06-24 01:58||steev||Status||new => resolved|
|2021-06-24 01:58||steev||Resolution||open => no change required|
|2021-06-24 01:58||steev||Note Added: 0014824|