Hello,

please open a terminal, type the following commands, and paste the output here:

<pre>
dpkg -l | grep -E 'blue[tz]|pipewire|wireplumber|pulse|kali-desktop-xfce'

ps -fp $(pgrep wire)

systemctl --user status pipewire.service

systemctl --user status pipewire-pulse.service

systemctl --user status wireplumber.service
</pre>

Can you also run « sudo apt install -y firmware-sof-signed ». If you see that the package is being installed (meaning it was not installed before), then please reboot and see if it works better.

Also, I suppose that you use the default Kali desktop (XFCE), is it correct? Thanks!

Hi

every thing if working ok.

I try to make a note with the output, but i think there is a problem to me.

here is a screenshot with the outputs

Screenshot_2023-05-26_05-20-34.png (177,944 bytes)   

Screenshot_2023-05-26_05-20-34.png (177,944 bytes)   

Screenshot_2023-05-26_05-21-16.png (175,080 bytes)   

Screenshot_2023-05-26_05-21-16.png (175,080 bytes)   

Did you try « sudo apt install -y firmware-sof-signed » then reboot?

firstly thank you for your reply and your support, arnaudr.

secondly, yes i tried it and nothing happend.

Ok, that's becoming difficult now... Can you try « cat /proc/asound/cards » to see what sound cards are detected? Maybe your audio interface is not supported in Linux, it can happen, especially if it's a very recent model of laptop.

ok, let's make it more difficult and say that it is already supported :(

Screenshot_2023-05-26_17-32-57.png (9,679 bytes)   

Screenshot_2023-05-26_17-32-57.png (9,679 bytes)   

i am not sure, but i think there is a problem with the libcamera

Screenshot_2023-05-26_17-55-34.png (88,214 bytes)   

Screenshot_2023-05-26_17-55-34.png (88,214 bytes)   

i am also not sure if this can help on something

Screenshot_2023-05-26_17-58-46.png (149,776 bytes)   

Screenshot_2023-05-26_17-58-46.png (149,776 bytes)   

Hi
I have a similar insure
My Dualboot Kali has no sound
But in my case, running <<cat /proc/asound/cards>> gives me --no soundcards--

Screenshot_2023-05-27_06-54-05.png (162,697 bytes)   

Screenshot_2023-05-27_06-54-05.png (162,697 bytes)   

@tefastein I wouldn't worry about libcamera, I've seen the same error messages on every setup that I checked. Just ignore it.

However, what I see when I type wpctl is slightly different:

<pre>
┌──(kali㉿kali)-[~]
└─$ wpctl status
PipeWire 'pipewire-0' [0.3.65, kali@kali, cookie:3899416147]
└─ Clients:

31. pipewire [0.3.65, kali@kali, pid:763]
32. WirePlumber [0.3.65, kali@kali, pid:762]
33. WirePlumber [export] [0.3.65, kali@kali, pid:762]
34. xfce4-pulseaudio-plugin [0.3.65, kali@kali, pid:946]
35. wpctl [0.3.65, kali@kali, pid:2892]
    [...]
    </pre>

Here you can see xfce4-pulseaudio-plugin, while it's not there on your screenshot. Can you check if the process is running? Here's what I get:

<pre>
┌──(kali㉿kali)-[~]
└─$ ps fax | grep xfce | grep pulse
946 ? Sl 0:00 | _ /usr/lib/x86_64-linux-gnu/xfce4/panel/wrapper-2.0
/usr/lib/x86_64-linux-gnu/xfce4/panel/plugins/libpulseaudio-plugin.so 16 16777231
pulseaudio PulseAudio Plugin Adjust the audio volume of the PulseAudio sound system
</pre>

Also, here's the end of wpctl status for me:

<pre>
[...]
Settings
└─ Default Configured Node Names:

0. Audio/Sink alsa_output.pci-0000_00_03.0.analog-stereo
1. Audio/Source alsa_input.pci-0000_00_03.0.analog-stereo
   </pre>

While for you, it's bluetooth. You could try to disable buletooth, and then check what appears in « Default Configured Node Names ». Nothing, or alsa devices?

@tefastein: Also, I know it sounds stupid, but still: make sure to click on the audio icon (top-right corner of the screen), make sure audio is not muted, volume is up. Open the audio mixer, click around, make sure the right output device is selected, etc...

@etmensah: So, did you try to run « sudo apt install -y firmware-sof-signed », then reboot. Any improvement?

@tefastein: There is a very detailed thread on the Linux Mint forum: https://forums.linuxmint.com/viewtopic.php?t=395926. In this thread, as you'll see, the user AceKing reported the issue, and the user named SMG is the knowledgeable person. Ignore the other posters.

But the conclusion of this thread is just that: sound is simply not supported in Linux for this model of laptop. It will be in the future, hopefully.

If you really have time on your hand, you could try to boot a recent live USB image from another distro, something very recent, maybe the latest Ubuntu, and check if sound works.

But I don't want to waste your time, so I'm not really asking you to do that, just saying it's a possibility.

Feel free to keep investigating and post more feedback here. But at this point I'm afraid that there's nothing more I can do.

@arnaudr: No

Let me do that and get back to you.

Thanks.

Hi @arnaudr,

I think somehow the problem would be at settings of the wireplumber. Although I close the bluetooth service, the Audio/Sink at the wpctl status is still on bluetooth.

I am sure that the audio is not muted.

Btw I solved the libcamera .

Thank you for your support.

@arnaudr: I did exactly what you instructed - run « sudo apt install -y firmware-sof-signed », then reboot.

My sound is working noun.

Thank you. I am very grateful.

@tefastein: How did you solve the libcamera error messages?

@etmensah: Glad to hear that it worked!

I think somehow regarding the sound, I must fix the routing for only the audio/sink. But what wounder me that wpctl doesn't read any sink, although the pactl is:
<pre><span style="color:#49AEE6">pactl</span> list short
1 libpipewire-module-rt {
nice.level = -11
#rt.prio = 88
#rt.time.soft = -1
#rt.time.hard = -1
}
2 libpipewire-module-protocol-native
3 libpipewire-module-profiler
5 libpipewire-module-metadata
7 libpipewire-module-spa-device-factory
9 libpipewire-module-spa-node-factory
11 libpipewire-module-client-node
13 libpipewire-module-client-device
15 libpipewire-module-portal
16 libpipewire-module-access {

access.allowed to list an array of paths of allowed

        # apps.
        #access.allowed = [
        #    /usr/bin/pipewire-media-session
        #]

        # An array of rejected paths.
        #access.rejected = [ ]

        # An array of paths with restricted access.
        #access.restricted = [ ]

        # Anything not in the above lists gets assigned the
        # access.force permission.
        #access.force = flatpak
    }       

17 libpipewire-module-adapter
19 libpipewire-module-link-factory
21 libpipewire-module-session-manager
536870912 module-always-sink
183 alsa_output.pci-0000_00_1f.3-platform-skl_hda_dsp_generic.HiFihw_sofhdadsp_5sink PipeWire s24-32le 2ch 48000Hz SUSPENDED
184 alsa_output.pci-0000_00_1f.3-platform-skl_hda_dsp_generic.HiFihw_sofhdadsp_4sink PipeWire s24-32le 2ch 48000Hz SUSPENDED
185 alsa_output.pci-0000_00_1f.3-platform-skl_hda_dsp_generic.HiFihw_sofhdadsp_3sink PipeWire s24-32le 2ch 48000Hz SUSPENDED
186 alsa_output.pci-0000_00_1f.3-platform-skl_hda_dsp_generic.HiFihw_sofhdadspsink PipeWire s32le 2ch 48000Hz SUSPENDED
183 alsa_output.pci-0000_00_1f.3-platform-skl_hda_dsp_generic.HiFihw_sofhdadsp_5sink.monitor PipeWire s24-32le 2ch 48000Hz SUSPENDED
184 alsa_output.pci-0000_00_1f.3-platform-skl_hda_dsp_generic.HiFihw_sofhdadsp_4sink.monitor PipeWire s24-32le 2ch 48000Hz SUSPENDED
185 alsa_output.pci-0000_00_1f.3-platform-skl_hda_dsp_generic.HiFihw_sofhdadsp_3sink.monitor PipeWire s24-32le 2ch 48000Hz SUSPENDED
186 alsa_output.pci-0000_00_1f.3-platform-skl_hda_dsp_generic.HiFihw_sofhdadspsink.monitor PipeWire s32le 2ch 48000Hz SUSPENDED
187 alsa_input.pci-0000_00_1f.3-platform-skl_hda_dsp_generic.HiFi__hw_sofhdadspsource PipeWire s24-32le 2ch 48000Hz SUSPENDED
188 alsa_input.pci-0000_00_1f.3-platform-skl_hda_dsp_generic.HiFihw_sofhdadsp_6__source PipeWire s32le 2ch 48000Hz SUSPENDED
209 186 103 PipeWire float32le 2ch 48000Hz
31 PipeWire pipewire
71 PipeWire gsd-media-keys
72 PipeWire gnome-shell
73 PipeWire xdg-desktop-portal
74 PipeWire gnome-shell
103 PipeWire firefox-esr
160 PipeWire sd_dummy
171 PipeWire wireplumber
172 PipeWire wireplumber
215 PipeWire pactl
0 bell-window-system s16le 2ch 44100Hz 0.387
178 alsa_card.pci-0000_00_1f.3-platform-skl_hda_dsp_generic alsa
</pre>

regarding the libcamera :
i reinstalled the libcamera0.0.3 and installed the libcamera-tools, pipewire-libcamera and I am not sure if the libcamera-dev has an effect, but I also installed it.

by the way I installed gnome yesterday, because of some touch screen problems with the xfce and for the
<pre><span style="color:#49AEE6">ps</span> fax <span style="color:#277FFF"><b>|</b></span> <span style="color:#49AEE6">grep</span> gnome <span style="color:#277FFF"><b>|</b></span> <span style="color:#49AEE6">grep</span> pulse</pre>
I don't get any output

sorry i forgot the main tag
<pre>
ps fax | grep gnome | grep pulse
</pre>

@tefastein Another think you can try, if you want to rules out pulseaudio- or pipewire-related issues, is just to play via ALSA tools. ALSA is the driver level. If you can't play sound via ALSA, there are good chances that your hardware is not supported.

You need the alsa-utils package, then you can try commands like speaker-test and alsamixer.

I think it is a general case at the envy-laptops.
I found also someone who solved it.
https://github.com/xoocoon/hp-15-ew0xxx-snd-fix
but i face a problem and would be thankfull if you could help me with it.
when i execute his bash file.
<pre>

Sign command: /usr/lib/linux-kbuild-6.1/scripts/sign-file
Signing key: /var/lib/dkms/mok.key
Public certificate (MOK): /var/lib/dkms/mok.pub
readelf: Error: Not an ELF file - it has the wrong magic bytes at the start
readelf: Error: Not an ELF file - it has the wrong magic bytes at the start

Running the pre_build script:
Downloading kernel source 6.1. for 6.1.0-kali9-amd64
--2023-05-30 20:08:32-- https://mirrors.edge.kernel.org/pub/linux/kernel/v6.x/linux-6.1..tar.xz
Resolving mirrors.edge.kernel.org (mirrors.edge.kernel.org)... 2604:1380:4601:e00::3, 147.75.80.249
Connecting to mirrors.edge.kernel.org (mirrors.edge.kernel.org)|2604:1380:4601:e00::3|:443... connected.
HTTP request sent, awaiting response... 404 Not Found
2023-05-30 20:08:32 ERROR 404: Not Found.

Extracting original source of the kernel module
tar: linux-6.1..tar.*: Cannot open: No such file or directory
tar: Error is not recoverable: exiting now
Applying cs35l41_hda.patch
can't find file to patch at input line 3
Perhaps you should have used the -p or --strip option?
The text leading up to this was:

|--- sound/pci/hda/cs35l41_hda.c
|+++ sound/pci/hda/cs35l41_hda.c

File to patch:
</pre>
If you have an idea, what should i do.

@tefastein: Please try my fork, it should be fixed: https://github.com/elboulangero/hp-15-ew0xxx-snd-fix Please tell me if sound is fixed after that. Thanks!

@arnaudr I got this error also
<pre>
Building module:
Cleaning build area...
make -j12 KERNELRELEASE=6.1.0-kali9-amd64 -C /lib/modules/6.1.0-kali9-amd64/build M=/var/lib/dkms/snd-hda-codec-realtek/0.1/build....(bad exit status: 2)
Error! Bad return status for module build on kernel: 6.1.0-kali9-amd64 (x86_64)
Consult /var/lib/dkms/snd-hda-codec-realtek/0.1/build/make.log for more information.
</pre>

the log file says at the end
<pre>
/bin/sh: 1: ./tools/bpf/resolve_btfids/resolve_btfids: not found
make[1]: [/usr/src/linux-headers-6.1.0-kali9-common/scripts/Makefile.modfinal:63: /var/lib/dkms/snd-hda-codec-realtek/0.1/build/snd-hda-codec-cirrus.ko] Error 127
make[1]: Deleting file '/var/lib/dkms/snd-hda-codec-realtek/0.1/build/snd-hda-codec-cirrus.ko'
make[1]: Waiting for unfinished jobs....
/bin/sh: 1: ./tools/bpf/resolve_btfids/resolve_btfids: not found
make[1]: [/usr/src/linux-headers-6.1.0-kali9-common/scripts/Makefile.modfinal:63: /var/lib/dkms/snd-hda-codec-realtek/0.1/build/snd-hda-codec-analog.ko] Error 127
make[1]: Deleting file '/var/lib/dkms/snd-hda-codec-realtek/0.1/build/snd-hda-codec-analog.ko'
/bin/sh: 1: ./tools/bpf/resolve_btfids/resolve_btfids: not found
make[1]: [/usr/src/linux-headers-6.1.0-kali9-common/scripts/Makefile.modfinal:63: /var/lib/dkms/snd-hda-codec-realtek/0.1/build/snd-hda-codec-ca0110.ko] Error 127
make[1]: Deleting file '/var/lib/dkms/snd-hda-codec-realtek/0.1/build/snd-hda-codec-ca0110.ko'
/bin/sh: 1: ./tools/bpf/resolve_btfids/resolve_btfids: not found
make[1]: [/usr/src/linux-headers-6.1.0-kali9-common/scripts/Makefile.modfinal:63: /var/lib/dkms/snd-hda-codec-realtek/0.1/build/snd-hda-codec-cmedia.ko] Error 127
make[1]: Deleting file '/var/lib/dkms/snd-hda-codec-realtek/0.1/build/snd-hda-codec-cmedia.ko'
/bin/sh: 1: ./tools/bpf/resolve_btfids/resolve_btfids: not found
make[1]: [/usr/src/linux-headers-6.1.0-kali9-common/scripts/Makefile.modfinal:63: /var/lib/dkms/snd-hda-codec-realtek/0.1/build/snd-hda-codec-conexant.ko] Error 127
make[1]: Deleting file '/var/lib/dkms/snd-hda-codec-realtek/0.1/build/snd-hda-codec-conexant.ko'
make: [/usr/src/linux-headers-6.1.0-kali9-common/Makefile:1954: modules] Error 2
make: Leaving directory '/usr/src/linux-headers-6.1.0-kali9-amd64'
</pre>

Yep this is due to the vmlinux file that was copied by the previous version of the script...

Remove it with:

<pre>
find /usr/src/linux-headers-* -name vmlinux -delete
</pre>

And then retry.

I am still optimistic that I can find a solution
<pre>
sudo dmesg | grep cs35l41-hda
[ 5.395554] cs35l41-hda i2c-CSC3551:00-cs35l41-hda.0: Cirrus Logic CS35L41 (35a40), Revision: B2
[ 5.396381] cs35l41-hda i2c-CSC3551:00-cs35l41-hda.1: Reset line busy, assuming shared reset
[ 5.461632] cs35l41-hda i2c-CSC3551:00-cs35l41-hda.1: Cirrus Logic CS35L41 (35a40), Revision: B2
</pre>
<pre>
dkms status
snd-hda-codec-realtek/0.1, 6.1.0-kali9-amd64, x86_64: installed
snd-hda-scodec-cs35l41/0.1, 6.1.0-kali9-amd64, x86_64: installed
</pre>
although everything goes ok, but still no sound :(

I'm sure you've seen step 3 in https://github.com/xoocoon/hp-15-ew0xxx-snd-fix#the-general-approach:

Step 3. is where you can add your own patches to support your laptop model.

I don't know if that means that you should tweak the patches for your model. I think at this point, the best is to open an issue at https://github.com/xoocoon/hp-15-ew0xxx-snd-fix, the author can surely help.

Hi @arnaudr,

I am really really really THANKFULL for you and your support.
I really appreciate your that and thank you for you time.

It works now I didn't take on consideration that I mus change "SND_PCI_QUIRK(0x103c, 0x8a29, "HP Envy x360 15-ew0xxx", ALC287_FIXUP_CS35L41_I2C_2)" to my sound system id at the setup_snd-hda-codec-realtek.sh file.

Thank you so much.

Great to hear! Hopefully this model of laptop/soundcard will be supported in the linux kernel in the future.

Also note that, if I'm not mistaken, you might lose sound every time "apt full-upgrade" installs a new kernel... Then you will have to run those scripts again, I guess.

I'm closing the issue then. Thanks to you for following up until the end!