when i open the gui menu to shutdown from the gui
i say's there are other users loged in.... (root console) 4x-5x
so i typed this in terminal
root@kali:~# groups
root
root@kali:~# users
root root root root root root root
root@kali:~#

Do you have multiple terminals open when you are running shutdown, or jobs running in screen or tmux sessions?

no i closed everything

it got fixed in updates but i still happens one of 10 shutdowns

Hi, I had the same problem with my HP Pavilion dm3-1155ea. No issues in Sana, but upgrading to Rolling it would not shutdown or reboot (just hangs unresponsive at desktop).

Suspicious of screen flicking to black for 1s or so after login screen appears so I checked out the display adapters - it has two Radeon devices, it appears they are conflicting somehow.

Devices:
lspci -nn | grep Radeon
01:05.0 VGA compatible controller [0300]: Advanced Micro Devices, Inc. [AMD/ATI] RS780M [Mobility Radeon HD 3200] [1002:9612]
02:00.0 VGA compatible controller [0300]: Advanced Micro Devices, Inc. [AMD/ATI] RV710/M92 [Mobility Radeon HD 4330/4350/4550] [1002:9552]
02:00.1 Audio device [0403]: Advanced Micro Devices, Inc. [AMD/ATI] RV710/730 HDMI Audio [Radeon HD 4000 series] [1002:aa38]

Decided block the 4XXX series VGA controller and Audio.
Found guide to add pci stub, and I did as follows -
sudo vim /etc/initramfs-tools/modules

Added line (NOTE THESE ARE MY IDs FROM ABOVE!):
pci_stub ids=1002:9552,1002:aa38

update initramfs
sudo update-initramfs -u

At the next boot I could shutdown and reboot normally.
To confirm, I commented the pci_stub line and update-initramfs again, and the shutdown/reboot problem returned until I put it back.

I hope this is of assistance to someone.
Unfortunately I'm not expert enough to figure out why it's fine in Sana but not in Rolling.

There's nothing really actionable for us here. Closing the ticket.