2018-06-23 06:02 UTC

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IDProjectCategoryView StatusLast Update
0004026Kali Linux[All Projects] General Bugpublic2018-02-21 09:41
Assigned To 
Product Version2017.1 
Target VersionFixed in Version 
Summary0004026: acerhdf: unknown (unsupported) BIOS version
DescriptionFirst boot after fresh install, I get "acerhdf: unknown (unsupported) BIOS version Acer /AO751h /V0.3204, please report, aborting!". System then crashes/hangs and is unusable.

(Apologies rhertzog for creating a new issue - only saw your comments for feedback on issue 0002438:0003552 after it was closed and I couldn't add comments to the original issue)
Steps To Reproduce1. Fresh install of Kali Linux 2017.1 32-bit (http://cdimage.kali.org/kali-2017.1/kali-linux-2017.1-i386.iso) from USB.
2. Boot into new system.
3. Error is displayed (see screenshot attached) and system freezes i.e. it doesn't progress to any usable state, whether GUI or shell - it just hangs. Hard reboot just takes you back to the same error.

Only solution is to wipe the drive and install a different OS.
Additional InformationLaptop is an Acer Aspire One (A0751h).
Attached Files




capoeirista_d (reporter)

Original issue 0003552



g0tmi1k (administrator)

Due to the age of the OS (Kali Moto [v1], Kali Safi [v2], Kali Rolling 2016.x/2017.1), these legacy versions are no longer supported.
We will be closing this ticket due to inactivity.

Please could you see if you are able to replicate this issue with the latest version of Kali Linux - https://www.kali.org/downloads/)?

If you are still facing the same problem, feel free to re-open the ticket. If you choose to do this, could you provide more information to the issue you are facing,and also give information about your setup?
For more information, please read: https://kali.training/topic/filing-a-good-bug-report/

-Issue History
Date Modified Username Field Change
2017-05-18 00:22 capoeirista_d New Issue
2017-05-18 00:22 capoeirista_d File Added: acer_aspire_one_unknown_bios_version.jpg
2017-05-18 00:24 capoeirista_d Note Added: 0006713
2018-02-21 09:41 g0tmi1k Note Added: 0008721
2018-02-21 09:41 g0tmi1k Status new => closed
+Issue History