View Issue Details

Jump to NotesJump to History
IDProjectCategoryView StatusDate SubmittedLast Update
0004429Kali LinuxGeneral Bugpublic2017-12-18 20:592025-07-14 09:16
Reporterliverbot Assigned Torhertzog  
PrioritynormalSeverityminorReproducibilityalways
Status closedResolutionwon't fix 
Product Version2017.3 
Summary0004429: WIFI ACPI Error - RT18723b and similar versions
Description

The WIFI doesn't load, I've disabled the ACPI-warnings acpi=off but WiFi isn't available on the device, even after installing a lot of drivers and troubleshooting still didn't work.
It does show it in the iwconfig but it's not usable (doesn't display any networks)

It wouldn't even start booting when ACPI was on, it also threw some other errors and I'll upload an image for reference.

[0.030333] ACPI Error: [PRT0] Namespace lookup failure, AE_ALREADY_EXISTS (20170531/dswload-378)
[0.030340] ACPI Exception: AE_ALREADY_EXISTS, During name lookup/catalog (20170531/psobject-228)
(0.039494] ACPI Error: 1 table load failures, 10 successful (20170531/tbxfload-246)
T: recovering journal
T: Superblock last mount is in the future.
(by less than a day, probably due to hardware clock being incorrect1
T: clean, 336607/11017240 files, 3023855/4404584 blocks
[4.0]sd 3:0:0:0: [sdb] [Firmware Bug]: ACPI region does not cover t
[4.0]0sd 3:0:0:0: [sdb] [Firmware Bug]: ACPI region does not cover t
[7.6] tpm_crb NSFT0101:00: [Firmware Bug]: ACPI region does not cover t
[7.6] tpm_crb NSFT0101:00: [Firmware Bug]: ACPI region does not cover t
[8.1] bluetooth hci0: firmware: failed to load rtl_bt/rt18723b_config.bin (-2)
[9.6] nouveau 0000:01:00.0: DRN: Pointer to TNDS table invalid
[9.6] nouveau 0000:01:00.0: DRN: Pointer to flat panel table invalid

Steps To Reproduce

Buy a laptop: Asus GL553VD

Additional Information

WiFi card: RTL8723BE (integrated in the laptop)

Attached Files
20171215_003556.jpg (1,536,989 bytes)

Relationships

Relationship GraphDependency Graph
has duplicate 0004428 closedrhertzog WIFI ACPI Error - RT18723b and similar versions 

Activities

rhertzog

rhertzog

2017-12-19 08:52

administrator   ~0007714

Thank you for your interest in Kali, but we are not able to deal with such hardware support problems. Please read https://kali.training/chapter-6/filing-a-good-bug-report/ first.

And consider that we are not kernel developers, if you know of a fix, we will gladly integrate it in our kernel build. Otherwise your best bet is to wait the next kernel update and keep around an old kernel that works for you (for example by installing an old known-working Kali image).

Furthermore none of the error messages shown are related to your wireless card.

Issue History

Date Modified Username Field Change
2017-12-18 20:59 liverbot New Issue
2017-12-18 20:59 liverbot File Added: 20171215_003556.jpg
2017-12-19 08:52 rhertzog Assigned To => rhertzog
2017-12-19 08:52 rhertzog Status new => closed
2017-12-19 08:52 rhertzog Resolution open => won't fix
2017-12-19 08:52 rhertzog Note Added: 0007714
2017-12-19 15:30 rhertzog Relationship added has duplicate 0004428
2025-07-14 09:16 g0tmi1k Priority urgent => normal