2018-08-17 09:48 UTC

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IDProjectCategoryView StatusLast Update
0004534Kali Linux[All Projects] General Bugpublic2018-06-08 16:01
Assigned To 
Product Version2018.1 
Target VersionFixed in Version 
Summary0004534: Display get frozen on brand-new HP laptop
DescriptionHP Laptop 15-bw0xx
Processor: AMD A9-9420 Radeon R5, 5 compute cores 2C+3G, 3.00GHz, x64-based
Graphic chipset: AMD Radeon(TM) R5 Graphics
Dual-boot Kali Linux, Rolling Edition / Windows 10
BIOS updated, Kali updated and upgraded

Get frozen within minutes after boot, the same with previous image installation (2017.3). Looks like display issue, background tasks (e.g. updates) performed smoothly.
Steps To ReproduceBoot and wait
Attached Files




Mechant (reporter)

lspci oiutput:
00:01.0 VGA compatible controller [0300]: Advanced Micro Devices, Inc. [AMD/ATI] Device [1002:98e4] (rev da)

Suggested tricks with changing
in /tracker-store.desktop was fruitless.


harrison (reporter)

This is probaly an incompatilbility issue that can be fixed with BIOS updates or changes. This would be best ansered on superuser fourm or kali form. Just not here after the big update . Thanks.


Mechant (reporter)

BIOS updated twice and rolled back once.
Anyway, appreciate answering.

-Issue History
Date Modified Username Field Change
2018-02-11 02:14 Mechant New Issue
2018-02-11 20:27 Mechant Note Added: 0008652
2018-02-13 08:12 harrison Note Added: 0008666
2018-02-13 22:22 Mechant Note Added: 0008670
2018-06-08 15:34 g0tmi1k Priority high => normal
2018-06-08 16:01 g0tmi1k Severity crash => minor
+Issue History