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IDProjectCategoryView StatusLast Update
0004536Kali Linux[All Projects] General Bugpublic2018-10-30 11:17
Reporterozmen_celikAssigned To 
Status closedResolutionsuspended 
Product Version2018.1 
Target VersionFixed in Version 
Summary0004536: No Boot / system hang on "Started Update UTMP about System Runlevel Changes..."
DescriptionI got this error after dist upgraded in kali rolling 2017.2 and i couldnt solve with upgrading 2017.3 and 2018.1 thats way i cant use my operation system.

I follow these ways to solve problem but nothing changed.

1- use alt+f2 and login into a separate terminal session

remove gnome with
sudo apt-get autoremove gnome-core gnome-shell gnome-session

reinstall it
sudo apt-get install gnome-core gnome-shell gnome-session


2- -f install

3- reinstall nvidia graphic card drivers.



2018-02-11 23:41



2018-02-11 23:44

reporter   ~0008653

P.S : The operation system is not on vmware. It works on physical as bootable. Thats way i believe that it is bug.


2018-02-13 08:08

reporter   ~0008665

Hi, I too had this and fixed it by reinstalling kali. You can even keep your data because this is caused by a os issue (bad kernel module i believe), but if you didn't have anything important on your machine then it is much faster to just reinstall. Just and FYI, reproducabillity would be unknown in a block like this because you didn't get this block on a separate machine. Also this is not very urgent for the new update withc should prevent this from happening so please be more mindful in taging urgent as some people may have bricked machines for instance (just and example) and want to prevent it from happening to others. Thanks for telling us.


2018-02-16 18:32

reporter   ~0008686

ok but i don't wanna reinstall kali cause the important thing for me is save the software already installed on pc.Thats way i sent help and bug request to solve it.


2018-02-16 18:33

reporter   ~0008687

k but i don't wanna reinstall kali cause the important thing for me is SAVING the softwares already installed on pc.Thats way i sent help and bug request to solve it.


2018-10-30 11:17

administrator   ~0009861

Due to the age of the OS (Kali Moto [v1], Kali Safi [v2], Kali Rolling 2016.x/2017.x/2018.1), these legacy versions are no longer supported.
We will be closing this ticket due to inactivity.

Please could you see if you are able to replicate this issue with the latest version of Kali Linux -

If you are still facing the same problem, feel free to re-open the ticket. If you choose to do this, could you provide more information to the issue you are facing, and also give information about your setup?
For more information, please read:

Issue History

Date Modified Username Field Change
2018-02-11 23:41 ozmen_celik New Issue
2018-02-11 23:41 ozmen_celik File Added: 27750913_10156313999730921_8345344147541496973_n.jpg
2018-02-11 23:44 ozmen_celik Note Added: 0008653
2018-02-13 08:08 harrison Note Added: 0008665
2018-02-16 18:32 ozmen_celik Note Added: 0008686
2018-02-16 18:33 ozmen_celik Note Added: 0008687
2018-06-08 15:33 g0tmi1k Priority immediate => normal
2018-06-08 16:00 g0tmi1k Severity block => minor
2018-10-30 11:17 g0tmi1k Status new => closed
2018-10-30 11:17 g0tmi1k Resolution open => suspended
2018-10-30 11:17 g0tmi1k Note Added: 0009861