View Issue Details
ID | Project | Category | View Status | Date Submitted | Last Update |
---|---|---|---|---|---|
0005843 | Kali Linux | General Bug | public | 2019-11-29 11:13 | 2019-12-12 08:51 |
Reporter | tkc | Assigned To | rhertzog | ||
Priority | urgent | Severity | major | Reproducibility | random |
Status | closed | Resolution | not fixable | ||
Product Version | 2019.4 | ||||
Summary | 0005843: freshly installed Kali 2019.4 seems to freeze abruptly with mouse still moving | ||||
Description | Just installed kali 2019.4 and it seems to randomly freeze. I am still able to move the mouse around but clicks or keyboard presses don't respond. It has happened 3 times so far since my installation 2hours ago. I dont know if its caused by the web browser because it happened when i was using it. and nothing on the screen is clickable and no keypress works. I've added my computer information as additional information | ||||
Additional Information | ------SYSTEM INFORMATION----- | ||||
I'm afraid that we won't be able to do anything with such a report. Do you see errors in dmesg and/or journalctl? Does it freeze definitely or only for a few seconds? |
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Hey, i have the same issue, I freshly installed kali on my new laptop and it just randomly freezes, your still abel to move the mouse but you cant click anything and no keyboard input works. Pls fix |
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I'm sorry but that kind of problem is usually hardware and kernel related, and we don't have the manpower to help you and try to figure out the root cause. Please try to install an older version and keep an older kernel, or try to upgrade to a newer kernel. |
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Date Modified | Username | Field | Change |
---|---|---|---|
2019-11-29 11:13 | tkc | New Issue | |
2019-11-29 14:26 | rhertzog | Assigned To | => rhertzog |
2019-11-29 14:26 | rhertzog | Status | new => feedback |
2019-11-29 14:26 | rhertzog | Note Added: 0011484 | |
2019-11-29 20:36 | Throwback | Note Added: 0011491 | |
2019-12-12 08:51 | rhertzog | Status | feedback => closed |
2019-12-12 08:51 | rhertzog | Resolution | open => not fixable |
2019-12-12 08:51 | rhertzog | Note Added: 0011667 |