View Issue Details
|intel i7 2600K amd graphics
|0000063: No Keyboard or Mouse after Main menu no matter what option is picked
When I try to install Kali from either USB or CD/DVD my mouse and keyboard are disabled in the install screen and I am unable to move further in the installation process. I have google and tried everything under the sun. Works fine in the Main menu where you pick whether to go into live environment or install but as soon as I choose ANY option I lose my mouse and keyboard. Is a regular USB keyboard and mouse should also note that I have switched out and tried 3 different pairs with no luck. At a loss please help!
i'm also having this issue on mac mini 2006, using USB drive for install.
Same problem here. I'm using amd64 iso. I tried different ways of booting on USB : Unetbootin and W32 Imager from Windows, dd from linux (BT5R3 and Ubuntu 12.04).
Since keyboard/mouse are irresponsive, I can't say for sure they really are or if the system is just stuck.
I am also having this issue. The live-x64 drive works great, but as soon as I try to do either graphical or text install, it freezes up. I also tried creating a disk from windows, then tried again from Arch Linux. I tried unplugging all peripherals except monitor and keyboard with no luck.
Hardware (nothing special):
i m having the same issue...mouse and keyb.. not working and can't boot to install kali. any help plz?
I too have found the same issue.
It looks like initramfs has not usb support in it.I found this out by looking at http://wiki.debian.org/Keyboard#How_to_enable_USB_keyboard_in_initramfs
I boot the dvd in live mode and the keyboard and usb work fine and check for the presence of the files needed from the above link, they are not present
I am not sure there is a solution to this without rebuilding initramfs, it might be possible to mount the iso file as a loop device, then chroot into the filesystem and rebuild initramfs.
I also found that usb keyboards dont work in kernel 3.5 and above as the usbhid module has been renamed see https://lists.debian.org/debian-kernel/2012/07/msg00598.html
I hope this info helps you fix this asap
My best bet at this point is that we need to add the hid-generic kernel module to the initrd and thus we need to update the kernel udeb input-modules-3.7-trunk-amd64-di (and similar for i386) before regenerating the debian-installer images.
I will make some tries and see if I can reproduce the issue.
I have the Issue on my Laptop after choosing Graphical setup. My mouse does not work but the keyboard is fine. I can go through the setup with Tab. I am installing it on Virtualbox 4.2.8. After i switch to a console through Ctrl+F1 and get back to the graphical interface the mouse begun to react.
my keyboard working when i try to install from USB... but mouse not working
I confirm my diagnostic. I reproduced the issue and manually insmod-ing hid-generic.ko fixed the mouse for me. I'm going to upload a fixed kernel now.
Thanks to cyberkryption for the links he found, that gave me a good initial direction for investigation.
The fixed kernel has been uploaded, new debian-installer images have been generated. The only thing left is to publish the fixed ISO which should happen soon enough.
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|File Added: Xorg_log_Kali1.png
|File Added: Xorg_log_Kali2.png
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|new => assigned
|Note Added: 0000100
|assigned => resolved
|open => fixed
|Issue cloned: 0002810
|high => normal