What's your laptop's make and model?
And what's the output of lspci | grep Network ?

the output of lspci | grep Network
0c:00.0 Network controller: Broadcom Inc. and subsidiaries BCM4312 802.11b/g LP-PHY (rev 01)

Please refer to the following links for help:

https://askubuntu.com/questions/11993/how-do-i-install-bcm4312-wireless-drivers
https://help.ubuntu.com/community/WifiDocs/Driver/bcm43xx

Also, if you hit a dead end, you can always buy a cheap, disposable WiFi adapter like this one:
https://www.amazon.com/Tenda-Wireless-Adapter-Nano-Compatible-W311M/dp/B006GCYAOS/ref=sr_1_3?dchild=1&keywords=Tenda+N150+Wireless+WiFi+Network+Adapter&qid=1590469086&sr=8-3
It works out of the box without the need for additional drivers. However, I must tell you that the range is kinda terrible, and there's no support for 5G networks

The other one I have is an ASUS USB-AC68: https://www.amazon.com/ASUS-USB-AC68-Dual-Band-Adapter-Included/dp/B01I7QFR10/ref=sr_1_2?dchild=1&keywords=asus+ac68&qid=1590469359&sr=8-2
Problem with this one is that it's a pain to get the right driver. It does, however, support dual band networks.

Do your research on which adapter is most compatible with Kali before making any purchases. And again, this is in the case you can't find the right driver for your internal WiFi card.

This report has been filed against an old version of Kali. We will be closing this ticket due to inactivity.
Please could you see if you are able to replicate this issue with the latest version of Kali Linux (https://www.kali.org/get-kali/)?
If you are still facing the same problem, feel free to re-open the ticket. If you choose to do this, could you provide more information to the issue you are facing, and also give information about your setup?
For more information, please read: https://kali.training/topic/filing-a-good-bug-report/