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IDProjectCategoryView StatusDate SubmittedLast Update
0006593Kali LinuxGeneral Bugpublic2020-07-21 06:232021-06-22 18:12
Reportermummy2013 Assigned Tosteev  
PrioritynormalSeverityminorReproducibilityhave not tried
Status resolvedResolutionfixed 
Product Version2020.2 
Summary0006593: Using AMD's new chip 4000 series 4700u laptop, Kali cannot be installed and booted normally.
Description

After installing the Kali operating system with 4700u laptop, AMD's first product, it failed to start normally. It was started in normal mode and single user check mode respectively, and then the screen error message screenshot was taken. See the attached picture for details. Is it because Linux kernel 5.7 does not support AMD's latest 4000 series chip products? The other is that during installation, if you choose to install GNOME desktop, it will get stuck in the interface of gdm3 configuration, and there will be no further progress and no response. Please repair the system as soon as possible, otherwise。

Additional Information

After installing the Kali operating system with 4700u laptop, AMD's first product, it failed to start normally. It was started in normal mode and single user check mode respectively, and then the screen error message screenshot was taken. See the attached picture for details. Is it because Linux kernel 5.7 does not support AMD's latest 4000 series chip products? The other is that during installation, if you choose to install GNOME desktop, it will get stuck in the interface of gdm3 configuration, and there will be no further progress and no response. Please repair the system as soon as possible, otherwise。

Attached Files
IMG_20200720_075511.jpg (1,035,980 bytes)
IMG_20200720_075830.jpg (938,460 bytes)

Activities

mummy2013

mummy2013

2020-07-21 06:52

reporter   ~0013094

Can't upload image because the size limit of uploaded image is exceeded
mummy2013

mummy2013

2020-08-01 02:01

reporter   ~0013158

can no commit
steev

steev

2021-06-22 18:12

manager   ~0014741

Kali is up to the 5.10 kernel which should include support for the 4000 series AMD chips.

Issue History

Date Modified Username Field Change
2020-07-21 06:23 mummy2013 New Issue
2020-07-21 06:52 mummy2013 Note Added: 0013094
2020-07-21 08:51 mummy2013 File Added: IMG_20200720_075511.jpg
2020-07-21 08:51 mummy2013 File Added: IMG_20200720_075830.jpg
2020-08-01 02:01 mummy2013 Note Added: 0013158
2020-12-01 10:48 g0tmi1k Priority high => normal
2021-06-22 18:12 steev Assigned To => steev
2021-06-22 18:12 steev Status new => resolved
2021-06-22 18:12 steev Resolution open => fixed
2021-06-22 18:12 steev Note Added: 0014741