could you dump desktop environment you're using what's your laptop specification and show output from commands dmesg | grep error and separately journalctl -xe maybe there will be error that we could work on
besides check what priority of tracker-miner-fs do you have (htop will show you this) and is there something in /var/log

We're sorry but we don't have the manpower to deal with hardware support problems.
Those problems need to be fixed in the upstream Linux kernel. We regularly import new kernel releases.

Michu is on the right track, however this would be better discussed on https://forums.kali.org