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IDProjectCategoryView StatusDate SubmittedLast Update
0007713Kali LinuxKali Package Bugpublic2022-05-17 07:292025-07-14 09:37
Reporterloraria Assigned To 
PrioritynormalSeverityminorReproducibilityalways
Status closedResolutionopen 
Product Version2022.1 
Summary0007713: Kali bare metal installations crash Alienware BIOS
Description

upon installing Kali Linux as the sole boot/ OS on my new Alienware m15 AMD i7, the BIOS completely crashes as soon as it reboots, always fronting the same error message:
"6-0:1.0: config failed, hub doesn't have any ports! (err -19)".
Trying to boot into recovery mode doesn't work either as that too completely crashes and freezes up.

Steps To Reproduce

Install latest or previous versions of Kali bare metal image on an Alienware AMD i7.
Eject installation media and reboot.

Additional Information

It cannot be the Bare Metal version, as I tried older ones as well. (2021.2)
The settings one chooses during in the installation should not have an effect either, as I tried multiple different configurations and they always led to this error message.
I believe it has something to do with the Dell Alienware Command Center somehow corrupting the BIOS but cannot say for sure.

Activities

g0tmi1k

g0tmi1k

2023-03-14 10:01

administrator   ~0017666

This report has been filed against an old version of Kali. We will be closing this ticket due to inactivity.

Please could you see if you are able to replicate this issue with the latest version of Kali Linux (https://www.kali.org/get-kali/)?

If you are still facing the same problem, feel free to re-open the ticket. If you choose to do this, could you provide more information to the issue you are facing, and also give information about your setup?
For more information, please read: https://www.kali.org/docs/community/submitting-issues-kali-bug-tracker/

Issue History

Date Modified Username Field Change
2022-05-17 07:29 loraria New Issue
2023-03-14 10:01 g0tmi1k Note Added: 0017666
2023-03-14 10:01 g0tmi1k Status new => closed
2025-07-14 09:16 g0tmi1k Priority urgent => normal
2025-07-14 09:37 g0tmi1k Severity block => minor