View Issue Details

IDProjectCategoryView StatusLast Update
0008130Kali LinuxKali Package Bugpublic2023-08-25 16:20
ReporterFredJ Assigned To 
PriorityurgentSeverityblockReproducibilityunable to reproduce
Status closedResolutionopen 
Product Version2022.4 
Summary0008130: "Failed to start light display manager" and black screen after update
Description

Kali Rolling Realease 2022.4
Computer : Asus UX32V with Nvidia
nvidia-detect : Nvidia GF117M (620M GPU)

Hi,

After an update (sudo apt full-upgrade) it's impossible to restart with GUI.
I purged Nvidia drivers, reinstalled them, reconfigured lightDM...
Nothing works.
I searched on the internet some solutions....

It's my everyday computer, so, I hope you can solve that bug!
You are my only hope!

FredJ

Activities

FredJ

FredJ

2023-01-02 11:25

reporter   ~0017316

Frozen black screen on start

ctrl + alt + suppr -> nothing
switch off button

restart rescue mode

systemctl disable lightdm

reboot

boot ok on CLI

$ dmesg | grep nvidia
[ 6.619945] nvidia: loading out-of-tree module taints kernel.
[ 6.619961] nvidia: module license 'NVIDIA' taints kernel.
[ 6.709726] nvidia-nvlink: Nvlink Core is being initialized, major device number 245
[ 6.754131] nvidia-modeset: Loading NVIDIA Kernel Mode Setting Driver for UNIX platforms 390.157 Wed Oct 12 09:15:25 UTC 2022
[ 6.795766] [drm] [nvidia-drm] [GPU ID 0x00000100] Loading driver
[ 6.795771] [drm] Initialized nvidia-drm 0.0.0 20160202 for 0000:01:00.0 on minor 1
[67826.953903] nvidia 0000:01:00.0: Enabling HDA controller

$ lsmod | grep nvidia
nvidia_drm 53248 0
nvidia_modeset 1060864 1 nvidia_drm
nvidia 15892480 1 nvidia_modeset
ipmi_msghandler 77824 2 ipmi_devintf,nvidia
drm_kms_helper 204800 3 drm_display_helper,nvidia_drm,i915
drm 606208 7 drm_kms_helper,drm_display_helper,drm_buddy,nvidia_drm,i915,ttm

FredJ

FredJ

2023-01-02 14:02

reporter   ~0017317

display x-session-manager :

x-session-manager - mode automatique
link best version is /usr/bin/startxfce4
le lien pointe actuellement sur /usr/bin/startxfce4
link x-session-manager is /usr/bin/x-session-manager
slave x-session-manager.1.gz is /usr/share/man/man1/x-session-manager.1.gz
/usr/bin/startxfce4 - priorité 50
lien secondaire x-session-manager.1.gz : /usr/share/man/man1/startxfce4.1.gz
/usr/bin/xfce4-session - priorité 40
lien secondaire x-session-manager.1.gz : /usr/share/man/man1/xfce4-session.1.gz

FredJ

FredJ

2023-01-02 15:09

reporter   ~0017318

In /var/log/lightdm/lightdm.log :
WARNING: Error getting user list from org.freedesktop.Accounts: GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name org.freedesktop.Accounts was not provided by any .service files

=>
$ sudo apt install accountsservice
installation OK.

$ sudo systemctl enable lightdm
$ sudo reboot

failed to start, black screen and system frozen instead of login screen.

switch off

restart rescue mode, disable lightdm and reboot
reboot ok with TTY...

steev

steev

2023-01-02 15:10

manager   ~0017319

What does apt policy kali-desktop-xfce show please?

FredJ

FredJ

2023-01-02 15:24

reporter   ~0017320

$ cat /var/log/lightdm/lightdm.log | less
...
[+0.05s] DEBUG: Acquired bus name org.freedesktop.DisplayManager
[+0.05s] DEBUG: Registering seat with bus path /org/freedesktop/DisplayManager/Seat0
[+0.05s] DEBUG: Loading users from org.freedesktop.Accounts
[+0.05s] DEBUG: User /org/freedesktop/Accounts/User1000 added
[+0.27s] DEBUG: User /org/freedesktop/Accounts/User1001 added
....

No more freedesktop error.

FredJ

FredJ

2023-01-02 15:28

reporter   ~0017321

@steev

$ sudo apt policy kali-desktop-xfce

kali-desktop-xfce:
Installé : (aucun)
Candidat : 2023.1.1
Table de version :
2023.1.1 500
500 https://http.kali.org/kali kali-rolling/main amd64 Packages
500 https://http.kali.org/kali kali-rolling/main i386 Packages

steev

steev

2023-01-02 15:29

manager   ~0017322

Okay, can you show me apt policy libllvm15:i386 ?

FredJ

FredJ

2023-01-02 15:33

reporter   ~0017323

libllvm15:i386:
Installé : (aucun)
Candidat : 1:15.0.6-3+b1
Table de version :
1:15.0.6-3+b1 500
500 https://http.kali.org/kali kali-rolling/main i386 Packages

FredJ

FredJ

2023-01-02 15:34

reporter   ~0017324

@steev

steev

steev

2023-01-02 15:34

manager   ~0017325

Okay, it's not the issue I was thinking of - inside of /var/log/lightdm there is also an x-0-log.log (or something along these lines) - what is in there?

steev

steev

2023-01-02 15:39

manager   ~0017326

And to be clear, were you using the default Xfce desktop before or were you using gnome or kde?

FredJ

FredJ

2023-01-02 15:44

reporter   ~0017327

@steev
I used the dafault Xfce desktop.

$ cat x-0.log

X.Org X Server 1.21.1.4
X Protocol Version 11, Revision 0
Current Operating System: Linux endor 6.0.0-kali6-amd64 0000001 SMP PREEMPT_DYNAMIC Debian 6.0.12-1kali1 (2022-12-19) x86_64
Kernel command line: BOOT_IMAGE=/boot/vmlinuz-6.0.0-kali6-amd64 root=UUID=4ac33889-2330-4e29-a545-fbc5a3db4820 ro quiet splash
xorg-server 2:21.1.4-3 (https://www.debian.org/support)
Current version of pixman: 0.42.2
Before reporting problems, check http://wiki.x.org
to make sure that you have the latest version.
Markers: (--) probed, (**) from config file, (==) default setting,
(++) from command line, (!!) notice, (II) informational,
(WW) warning, (EE) error, (NI) not implemented, (??) unknown.
(==) Log file: "/var/log/Xorg.0.log", Time: Mon Jan 2 15:22:32 2023
(==) Using config file: "/etc/X11/xorg.conf"
(==) Using system config directory "/usr/share/X11/xorg.conf.d"
(II) Server terminated successfully (0). Closing log file.

steev

steev

2023-01-02 15:54

manager   ~0017328

Okay, so a couple of things here - you don't have Xfce installed anymore (the (aucun) showing for kali-desktop-xfce ) - you will want to install that, but you might not have the input drivers anymore either - can you show me what

sudo apt install kali-desktop-xfce xserver-xorg-input-all xserver-xorg-video-all

shows?

FredJ

FredJ

2023-01-02 16:03

reporter   ~0017329

Lecture des listes de paquets…
Construction de l'arbre des dépendances…
Lecture des informations d'état…
Les paquets supplémentaires suivants seront installés :
atril atril-common docbook-xml gnome-system-tools gstreamer1.0-gl
gstreamer1.0-plugins-bad kali-hidpi-mode libatrildocument3 libatrilview3
libdca0 libdvdnav4 libfaad2 libfluidsynth3 libfreeaptx0 libgssdp-1.6-0
libgstreamer-gl1.0-0 libgstreamer-plugins-bad1.0-0 libgupnp-1.6-0
libgupnp-igd-1.0-4 libgxps2 libinstpatch-1.0-2 libjavascriptcoregtk-4.0-18
libjavascriptcoregtk-4.1-0 libkate1 libldacbt-enc2 libltc11 libmanette-0.2-0
libmjpegutils-2.1-0 libmodplug1 libmpcdec6 libmpeg2encpp-2.1-0
libmplex2-2.1-0 libnice10 liboobs-1-5 libopenconnect5 libopenh264-7
libopenni2-0 libpskc0 libsoundtouch1 libspectre1 libsrtp2-1 libstoken1
libtomcrypt1 libtss2-tctildr0 libvo-aacenc0 libvo-amrwbenc0
libwebkit2gtk-4.0-37 libwebkit2gtk-4.1-0 libwildmidi2 libwpe-1.0-1
libwpebackend-fdo-1.0-1 libxatracker2 libxmlsec1-openssl libxvmc1 libyelp0
libzbar0 network-manager-openconnect network-manager-openconnect-gnome
openconnect sgml-data system-tools-backends timgm6mb-soundfont
xdg-dbus-proxy xserver-xorg-input-libinput xserver-xorg-input-wacom
xserver-xorg-video-amdgpu xserver-xorg-video-ati xserver-xorg-video-fbdev
xserver-xorg-video-intel xserver-xorg-video-nouveau
xserver-xorg-video-radeon xserver-xorg-video-vesa xserver-xorg-video-vmware
yelp yelp-xsl zenity zenity-common
Paquets suggérés :
caja docbook docbook-dsssl docbook-xsl docbook-defguide frei0r-plugins
libdvdcss2 libwildmidi-config perlsgml w3-recs opensp fluid-soundfont-gm
xinput xserver-xorg-video-r128 xserver-xorg-video-mach64
Paquets recommandés :
xserver-xorg-video-qxl
Les NOUVEAUX paquets suivants seront installés :
atril atril-common docbook-xml gnome-system-tools gstreamer1.0-gl
gstreamer1.0-plugins-bad kali-desktop-xfce kali-hidpi-mode libatrildocument3
libatrilview3 libdca0 libdvdnav4 libfaad2 libfluidsynth3 libfreeaptx0
libgssdp-1.6-0 libgstreamer-gl1.0-0 libgstreamer-plugins-bad1.0-0
libgupnp-1.6-0 libgupnp-igd-1.0-4 libgxps2 libinstpatch-1.0-2
libjavascriptcoregtk-4.0-18 libjavascriptcoregtk-4.1-0 libkate1
libldacbt-enc2 libltc11 libmanette-0.2-0 libmjpegutils-2.1-0 libmodplug1
libmpcdec6 libmpeg2encpp-2.1-0 libmplex2-2.1-0 libnice10 liboobs-1-5
libopenconnect5 libopenh264-7 libopenni2-0 libpskc0 libsoundtouch1
libspectre1 libsrtp2-1 libstoken1 libtomcrypt1 libtss2-tctildr0
libvo-aacenc0 libvo-amrwbenc0 libwebkit2gtk-4.0-37 libwebkit2gtk-4.1-0
libwildmidi2 libwpe-1.0-1 libwpebackend-fdo-1.0-1 libxatracker2
libxmlsec1-openssl libxvmc1 libyelp0 libzbar0 network-manager-openconnect
network-manager-openconnect-gnome openconnect sgml-data
system-tools-backends timgm6mb-soundfont xdg-dbus-proxy
xserver-xorg-input-all xserver-xorg-input-libinput xserver-xorg-input-wacom
xserver-xorg-video-all xserver-xorg-video-amdgpu xserver-xorg-video-ati
xserver-xorg-video-fbdev xserver-xorg-video-intel xserver-xorg-video-nouveau
xserver-xorg-video-radeon xserver-xorg-video-vesa xserver-xorg-video-vmware
yelp yelp-xsl zenity zenity-common
0 mis à jour, 80 nouvellement installés, 0 à enlever et 5 non mis à jour.
Il est nécessaire de prendre 84,8 Mo dans les archives.
Après cette opération, 290 Mo d'espace disque supplémentaires seront utilisés.
Souhaitez-vous continuer ? [O/n] Annulation.

steev

steev

2023-01-02 16:13

manager   ~0017330

Okay, please run that command and then try restarting lightdm

FredJ

FredJ

2023-01-02 16:13

reporter   ~0017331

@steev
I really don't know what happened.
I installed 2 years ago a kali Xfce, and I never had any problem since, until this upgrade 2 days ago...

steev

steev

2023-01-02 16:19

manager   ~0017332

It's definitely odd - it has the same hallmarks as a recent issue with llvm being out of step and causing the desktop to be removed if people installed it, but in your case, you don't have the llvm version installed that has the breakage.

steev

steev

2023-01-02 16:20

manager   ~0017333

Also, fwiw, you don't have to @ me, I get the replies regardless

FredJ

FredJ

2023-01-02 16:22

reporter   ~0017334

@steev
What i done :

$ sudo apt install kali-desktop-xfce xserver-xorg-input-all xserver-xorg-video-all

$ sudo systemctl enable lightdm

$ sudo reboot

=>
[FAILED] Failed to start Light Display Manager

But the system is not frozen. I can "ctrl alt F1" to open a session.

FredJ

FredJ

2023-01-02 16:22

reporter   ~0017335

oups, sorry.....

steev

steev

2023-01-02 16:24

manager   ~0017336

Okay - can you show the xorg log again?

Also maybe check if /var/log/Xorg.0.log has today's date/time (for you!) and if so, check that one too, not just /var/log/lightdm/x-0-log.log

FredJ

FredJ

2023-01-02 16:34

reporter   ~0017337

x-0.log :

X.Org X Server 1.21.1.4
X Protocol Version 11, Revision 0
Current Operating System: Linux endor 6.0.0-kali6-amd64 0000001 SMP PREEMPT_DYNAMIC Debian 6.0.12-1kali1 (2022-12-19) x86_64
Kernel command line: BOOT_IMAGE=/boot/vmlinuz-6.0.0-kali6-amd64 root=UUID=4ac33889-2330-4e29-a545-fbc5a3db4820 ro quiet splash
xorg-server 2:21.1.4-3 (https://www.debian.org/support)
Current version of pixman: 0.42.2
Before reporting problems, check http://wiki.x.org
to make sure that you have the latest version.
Markers: (--) probed, (**) from config file, (==) default setting,
(++) from command line, (!!) notice, (II) informational,
(WW) warning, (EE) error, (NI) not implemented, (??) unknown.
(==) Log file: "/var/log/Xorg.0.log", Time: Mon Jan 2 17:10:48 2023
(==) Using config file: "/etc/X11/xorg.conf"
(==) Using system config directory "/usr/share/X11/xorg.conf.d"
(EE)
Fatal server error:
(EE) no screens found(EE)
(EE)
Please consult the The X.Org Foundation support
at http://wiki.x.org
for help.
(EE) Please also check the log file at "/var/log/Xorg.0.log" for additional information.
(EE)
(EE) Server terminated with error (1). Closing log file.

FredJ

FredJ

2023-01-02 16:34

reporter   ~0017338

The last lines of /var/log/Xorg.0.log (without date...???)

[ 10.974] (II) systemd-logind: logind integration requires -keeptty and -keeptty was not provided, disabling logind integration
[ 10.977] (II) xfree86: Adding drm device (/dev/dri/card1)
[ 10.977] (II) Platform probe for /sys/devices/pci0000:00/0000:00:01.0/0000:01:00.0/drm/card1
[ 10.977] (II) xfree86: Adding drm device (/dev/dri/card0)
[ 10.978] (II) Platform probe for /sys/devices/pci0000:00/0000:00:02.0/drm/card0
[ 10.984] (--) PCI:*(0@0:2:0) 8086:0166:1043:1507 rev 9, Mem @ 0xf7400000/4194304, 0xd0000000/268435456, I/O @ 0x0000f000/64, BIOS @ 0x????????/131072
[ 10.984] (--) PCI: (1@0:0:0) 10de:1140:1043:1507 rev 161, Mem @ 0xf6000000/16777216, 0xe0000000/268435456, 0xf0000000/33554432, I/O @ 0x0000e000/128, BIOS @ 0x????????/524288
[ 10.984] (II) LoadModule: "glx"
[ 10.984] (II) Loading /usr/lib/xorg/modules/linux/libglx.so
[ 10.990] (II) Module glx: vendor="NVIDIA Corporation"
[ 10.990] compiled for 4.0.2, module version = 1.0.0
[ 10.990] Module class: X.Org Server Extension
[ 10.990] (II) NVIDIA GLX Module 390.157 Wed Oct 12 09:19:15 UTC 2022
[ 10.990] (II) LoadModule: "nvidia"
[ 10.990] (II) Loading /usr/lib/xorg/modules/drivers/nvidia_drv.so
[ 10.990] (II) Module nvidia: vendor="NVIDIA Corporation"
[ 10.990] compiled for 4.0.2, module version = 1.0.0
[ 10.990] Module class: X.Org Video Driver
[ 10.990] (II) NVIDIA dlloader X Driver 390.157 Wed Oct 12 09:21:41 UTC 2022
[ 10.990] (II) NVIDIA Unified Driver for all Supported NVIDIA GPUs
[ 10.991] (EE) No devices detected.
[ 10.991] (EE)
Fatal server error:
[ 10.991] (EE) no screens found(EE)
[ 10.991] (EE)
Please consult the The X.Org Foundation support
at http://wiki.x.org
for help.
[ 10.991] (EE) Please also check the log file at "/var/log/Xorg.0.log" for additional information.
[ 10.991] (EE)
[ 11.032] (EE) Server terminated with error (1). Closing log file.

FredJ

FredJ

2023-01-02 16:37

reporter   ~0017339

But it has been modified today :

$ ls

-rw-r--r-- 1 root root 5021 2 janv. 17:10 Xorg.0.log

steev

steev

2023-01-02 16:52

manager   ~0017340

At this point it seems like it's on the Nvidia driver and I can't actually help there as I don't have one to look at what things should look like when correct, but you should be able to troubleshoot this further from this point :)

FredJ

FredJ

2023-01-02 16:56

reporter   ~0017341

OK, thank you for being there.
And happy new year!

FredJ

FredJ

2023-01-04 15:49

reporter   ~0017352

[SOLVED]
How can I change this thread? My problem is solved.

Thanks,

g0tmi1k

g0tmi1k

2023-08-25 16:20

administrator   ~0018403

This report has been filed against an old version of Kali. We will be closing this ticket due to inactivity.

Please could you see if you are able to replicate this issue with the latest version of Kali Linux (https://www.kali.org/get-kali/)?

If you are still facing the same problem, feel free to re-open the ticket. If you choose to do this, could you provide more information to the issue you are facing, and also give information about your setup?
For more information, please read: https://www.kali.org/docs/community/submitting-issues-kali-bug-tracker/

Issue History

Date Modified Username Field Change
2022-12-31 16:37 FredJ New Issue
2023-01-02 11:25 FredJ Note Added: 0017316
2023-01-02 14:02 FredJ Note Added: 0017317
2023-01-02 15:09 FredJ Note Added: 0017318
2023-01-02 15:10 steev Note Added: 0017319
2023-01-02 15:24 FredJ Note Added: 0017320
2023-01-02 15:28 FredJ Note Added: 0017321
2023-01-02 15:29 steev Note Added: 0017322
2023-01-02 15:33 FredJ Note Added: 0017323
2023-01-02 15:34 FredJ Note Added: 0017324
2023-01-02 15:34 steev Note Added: 0017325
2023-01-02 15:39 steev Note Added: 0017326
2023-01-02 15:44 FredJ Note Added: 0017327
2023-01-02 15:54 steev Note Added: 0017328
2023-01-02 16:03 FredJ Note Added: 0017329
2023-01-02 16:13 steev Note Added: 0017330
2023-01-02 16:13 FredJ Note Added: 0017331
2023-01-02 16:19 steev Note Added: 0017332
2023-01-02 16:20 steev Note Added: 0017333
2023-01-02 16:22 FredJ Note Added: 0017334
2023-01-02 16:22 FredJ Note Added: 0017335
2023-01-02 16:24 steev Note Added: 0017336
2023-01-02 16:34 FredJ Note Added: 0017337
2023-01-02 16:34 FredJ Note Added: 0017338
2023-01-02 16:37 FredJ Note Added: 0017339
2023-01-02 16:52 steev Note Added: 0017340
2023-01-02 16:56 FredJ Note Added: 0017341
2023-01-04 15:49 FredJ Note Added: 0017352
2023-08-25 16:20 g0tmi1k Note Added: 0018403
2023-08-25 16:20 g0tmi1k Status new => closed