What happens if you run burpsuite from a terminal and try to follow these same steps?

I've tried this, too. Same behaviour, and no additional output to the terminal.

Does it work if you try something like exiting burpsuite and then mv ~/.BurpSuite ~/.BurpSuite.bak and then starting burpsuite again? Perhaps you launched burpsuite in the past as root, and your user can't write to the directory now?

This report has been filed against an old version of Kali. We will be closing this ticket due to inactivity.

Please could you see if you are able to replicate this issue with the latest version of Kali Linux (https://www.kali.org/get-kali/)?

If you are still facing the same problem, feel free to re-open the ticket. If you choose to do this, could you provide more information to the issue you are facing, and also give information about your setup?
For more information, please read: https://www.kali.org/docs/community/submitting-issues-kali-bug-tracker/