Understandable. Besides the fact that this worthless system doesn't work, it has no tech support. Well, I'll have to uninstall all the images of this dismal non-functioning crap and put up a perfectly working Windows. Tell Linus Torvald he's a pathetic asshole who shits garbage - that's why everyone is on mac and windows - those systems actually work. Linux sucks, has sucked, has been sucked, and will continue to suck.

The maximum that tech support can do for a worthless operating system is to ban a user. To fix errors, solve problems with drivers, to make everything work it is not able to, because they work worthless schoolchildren without education and brains.

I suppose your hardware is not supported by Linux, or something like that. It happens. Vendor often sell their laptop with Windows pre-installed, and only plan to support Windows. They have no plan to make their hardware work for Linux, and therefore Linux might not work for their hardware. That's a fact of life.

In any case, not a bug in Kali, and not something we can do anything about. Closing this ticket.