View Issue Details

IDProjectCategoryView StatusLast Update
0008625Kali LinuxGeneral Bugpublic2024-02-07 07:32
Reportersmike Assigned Toarnaudr  
PrioritynormalSeverityminorReproducibilityhave not tried
Status closedResolutionnot fixable 
Summary0008625: No Sound from Native Speakers.
Description

Audio jack and Bluetooth works as expected but native does not produce sound.
I am running Kali Linux natively on HP Envy with I9-13900H. I have followed the steps in https://www.kali.org/docs/troubleshooting/no-sound/.
"Volume Control" has both the microphone and speakers working but not really making any sound. My speakers are
not muted either.
Please, let me other details and or steps available.

Attached Files
image.png (91,294 bytes)   
image.png (91,294 bytes)   
lsmod (12,236 bytes)   
└─$ lsmod                   
Module                  Size  Used by
uhid                   16384  1
rfcomm                102400  16
cmac                   12288  3
algif_hash             12288  1
algif_skcipher         12288  1
af_alg                 36864  6 algif_hash,algif_skcipher
bnep                   36864  2
snd_seq_dummy          12288  0
snd_hrtimer            12288  1
snd_seq               114688  7 snd_seq_dummy
snd_seq_device         16384  1 snd_seq
vmnet                  77824  13
ppdev                  24576  0
vboxnetadp             28672  0
parport_pc             40960  0
parport                81920  2 parport_pc,ppdev
vboxnetflt             40960  0
vmw_vsock_vmci_transport    45056  0
vsock                  61440  1 vmw_vsock_vmci_transport
vmw_vmci              110592  1 vmw_vsock_vmci_transport
vboxdrv               716800  2 vboxnetadp,vboxnetflt
vmmon                 159744  0
ccm                    20480  6
qrtr                   57344  4
vmwgfx                438272  0
drm_ttm_helper         12288  1 vmwgfx
nvidia_drm             86016  2
nvidia_modeset       1478656  3 nvidia_drm
nvidia              62263296  89 nvidia_modeset
sunrpc                880640  1
snd_ctl_led            24576  0
snd_soc_skl_hda_dsp    24576  10
snd_soc_intel_hda_dsp_common    16384  1 snd_soc_skl_hda_dsp
snd_soc_hdac_hdmi      45056  1 snd_soc_skl_hda_dsp
snd_sof_probes         24576  0
snd_hda_codec_realtek   192512  1
snd_hda_codec_generic   114688  1 snd_hda_codec_realtek
ledtrig_audio          12288  2 snd_ctl_led,snd_hda_codec_generic
snd_soc_dmic           12288  1
snd_sof_pci_intel_tgl    12288  12
snd_sof_intel_hda_common   217088  1 snd_sof_pci_intel_tgl
iwlmvm                589824  0
soundwire_intel        73728  1 snd_sof_intel_hda_common
soundwire_generic_allocation    12288  1 soundwire_intel
snd_sof_intel_hda_mlink    40960  2 soundwire_intel,snd_sof_intel_hda_common
soundwire_cadence      45056  1 soundwire_intel
snd_sof_intel_hda      24576  1 snd_sof_intel_hda_common
joydev                 24576  0
snd_sof_pci            24576  2 snd_sof_intel_hda_common,snd_sof_pci_intel_tgl
intel_uncore_frequency    12288  0
snd_sof_xtensa_dsp     16384  1 snd_sof_intel_hda_common
intel_uncore_frequency_common    16384  1 intel_uncore_frequency
mac80211             1392640  1 iwlmvm
snd_sof               360448  4 snd_sof_pci,snd_sof_intel_hda_common,snd_sof_probes,snd_sof_intel_hda
x86_pkg_temp_thermal    16384  0
intel_powerclamp       16384  0
snd_sof_utils          16384  1 snd_sof
snd_soc_hdac_hda       24576  1 snd_sof_intel_hda_common
snd_hda_ext_core       36864  5 snd_sof_intel_hda_common,snd_soc_hdac_hdmi,snd_soc_hdac_hda,snd_sof_intel_hda_mlink,snd_sof_intel_hda
coretemp               16384  0
snd_soc_acpi_intel_match    98304  2 snd_sof_intel_hda_common,snd_sof_pci_intel_tgl
kvm_intel             413696  0
snd_soc_acpi           16384  2 snd_soc_acpi_intel_match,snd_sof_intel_hda_common
libarc4                12288  1 mac80211
snd_soc_core          434176  8 soundwire_intel,snd_sof,snd_sof_intel_hda_common,snd_soc_hdac_hdmi,snd_soc_hdac_hda,snd_sof_probes,snd_soc_dmic,snd_soc_skl_hda_dsp
btusb                  86016  0
kvm                  1363968  1 kvm_intel
btrtl                  32768  1 btusb
btintel                57344  1 btusb
iwlwifi               544768  1 iwlmvm
snd_compress           28672  2 snd_soc_core,snd_sof_probes
btbcm                  24576  1 btusb
btmtk                  16384  1 btusb
snd_pcm_dmaengine      16384  1 snd_soc_core
snd_hda_codec_hdmi     90112  2
binfmt_misc            28672  1
irqbypass              12288  1 kvm
soundwire_bus         114688  3 soundwire_intel,soundwire_generic_allocation,soundwire_cadence
uvcvideo              147456  0
bluetooth            1134592  46 btrtl,btmtk,btintel,btbcm,bnep,btusb,rfcomm
nls_ascii              12288  1
snd_hda_intel          61440  1
cfg80211             1343488  3 iwlmvm,iwlwifi,mac80211
videobuf2_vmalloc      20480  1 uvcvideo
nls_cp437              16384  1
snd_intel_dspcfg       36864  3 snd_hda_intel,snd_sof,snd_sof_intel_hda_common
uvc                    12288  1 uvcvideo
snd_intel_sdw_acpi     16384  2 snd_sof_intel_hda_common,snd_intel_dspcfg
videobuf2_memops       16384  1 videobuf2_vmalloc
rapl                   20480  0
snd_hda_scodec_cs35l41_spi    12288  0
vfat                   20480  1
videobuf2_v4l2         36864  1 uvcvideo
snd_hda_codec         225280  8 snd_hda_codec_generic,snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec_realtek,snd_soc_intel_hda_dsp_common,snd_soc_hdac_hda,snd_sof_intel_hda,snd_soc_skl_hda_dsp
regmap_spi             12288  1 snd_hda_scodec_cs35l41_spi
fat                   102400  1 vfat
hid_sensor_als         16384  0
videodev              368640  2 videobuf2_v4l2,uvcvideo
snd_hda_scodec_cs35l41_i2c    12288  0
hid_sensor_trigger     20480  2 hid_sensor_als
snd_hda_core          147456  11 snd_hda_codec_generic,snd_hda_codec_hdmi,snd_hda_intel,snd_hda_ext_core,snd_hda_codec,snd_hda_codec_realtek,snd_soc_intel_hda_dsp_common,snd_sof_intel_hda_common,snd_soc_hdac_hdmi,snd_soc_hdac_hda,snd_sof_intel_hda
snd_hda_scodec_cs35l41    40960  2 snd_hda_scodec_cs35l41_i2c,snd_hda_scodec_cs35l41_spi
hid_sensor_iio_common    20480  2 hid_sensor_trigger,hid_sensor_als
hp_wmi                 24576  0
snd_hwdep              20480  1 snd_hda_codec
industrialio_triggered_buffer    12288  1 hid_sensor_trigger
mei_hdcp               28672  0
platform_profile       12288  1 hp_wmi
mei_pxp                16384  0
pmt_telemetry          12288  0
snd_hda_cs_dsp_ctls    16384  1 snd_hda_scodec_cs35l41
kfifo_buf              12288  1 industrialio_triggered_buffer
snd_pcm               192512  18 snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec,soundwire_intel,snd_sof,snd_sof_intel_hda_common,snd_soc_hdac_hdmi,snd_compress,snd_soc_core,snd_sof_utils,snd_hda_core,snd_pcm_dmaengine
videobuf2_common       77824  4 videobuf2_vmalloc,videobuf2_v4l2,uvcvideo,videobuf2_memops
processor_thermal_device_pci    12288  0
cs_dsp                 73728  2 snd_hda_scodec_cs35l41,snd_hda_cs_dsp_ctls
pmt_class              12288  1 pmt_telemetry
intel_rapl_msr         20480  0
ecdh_generic           16384  2 bluetooth
intel_cstate           20480  0
mc                     94208  4 videodev,videobuf2_v4l2,uvcvideo,videobuf2_common
intel_uncore          258048  0
wmi_bmof               12288  0
ucsi_acpi              12288  0
processor_thermal_device    20480  1 processor_thermal_device_pci
iTCO_wdt               12288  0
snd_timer              53248  3 snd_seq,snd_hrtimer,snd_pcm
industrialio          135168  4 industrialio_triggered_buffer,hid_sensor_trigger,kfifo_buf,hid_sensor_als
snd_soc_cs35l41_lib    40960  3 snd_hda_scodec_cs35l41_i2c,snd_hda_scodec_cs35l41,snd_hda_scodec_cs35l41_spi
typec_ucsi             61440  1 ucsi_acpi
processor_thermal_rfim    28672  1 processor_thermal_device
intel_pmc_bxt          16384  1 iTCO_wdt
mei_me                 57344  2
snd                   155648  35 snd_ctl_led,snd_hda_codec_generic,snd_seq,snd_seq_device,snd_hda_codec_hdmi,snd_hwdep,snd_hda_intel,snd_hda_codec,snd_hda_codec_realtek,snd_sof,snd_hda_scodec_cs35l41,snd_timer,snd_soc_hdac_hdmi,snd_compress,snd_soc_core,snd_pcm,snd_hda_cs_dsp_ctls
pcspkr                 12288  0
processor_thermal_mbox    16384  2 processor_thermal_rfim,processor_thermal_device
roles                  16384  1 typec_ucsi
iTCO_vendor_support    12288  1 iTCO_wdt
mei                   184320  5 mei_hdcp,mei_pxp,mei_me
processor_thermal_rapl    16384  1 processor_thermal_device
rfkill                 40960  9 hp_wmi,iwlmvm,bluetooth,cfg80211
soundcore              16384  2 snd_ctl_led,snd
watchdog               49152  1 iTCO_wdt
typec                 110592  1 typec_ucsi
intel_vsec             20480  0
intel_rapl_common      36864  2 intel_rapl_msr,processor_thermal_rapl
serial_multi_instantiate    16384  0
ac                     16384  0
int3403_thermal        16384  0
int3400_thermal        20480  0
intel_hid              28672  0
intel_pmc_core         81920  0
int340x_thermal_zone    16384  2 int3403_thermal,processor_thermal_device
hid_multitouch         32768  0
sparse_keymap          12288  2 hp_wmi,intel_hid
acpi_thermal_rel       20480  1 int3400_thermal
soc_button_array       20480  0
acpi_tad               20480  0
acpi_pad              184320  0
serio_raw              16384  0
evdev                  28672  23
dm_mod                221184  0
loop                   36864  0
configfs               69632  1
efi_pstore             12288  0
nfnetlink              20480  1
ip_tables              28672  0
x_tables               57344  1 ip_tables
autofs4                57344  2
ext4                 1134592  1
crc16                  12288  2 bluetooth,ext4
mbcache                16384  1 ext4
jbd2                  196608  1 ext4
btrfs                2015232  0
blake2b_generic        24576  0
efivarfs               24576  1
raid10                 77824  0
raid456               200704  0
async_raid6_recov      20480  1 raid456
async_memcpy           16384  2 raid456,async_raid6_recov
async_pq               16384  2 raid456,async_raid6_recov
async_xor              16384  3 async_pq,raid456,async_raid6_recov
async_tx               16384  5 async_pq,async_memcpy,async_xor,raid456,async_raid6_recov
xor                    20480  2 async_xor,btrfs
raid6_pq              122880  4 async_pq,btrfs,raid456,async_raid6_recov
libcrc32c              12288  2 btrfs,raid456
crc32c_generic         12288  0
raid1                  57344  0
raid0                  24576  0
multipath              16384  0
linear                 16384  0
md_mod                225280  6 raid1,raid10,raid0,linear,raid456,multipath
hid_sensor_custom      28672  0
hid_sensor_hub         28672  4 hid_sensor_trigger,hid_sensor_iio_common,hid_sensor_als,hid_sensor_custom
intel_ishtp_hid        28672  0
crc32_pclmul           12288  0
crc32c_intel           16384  3
ghash_clmulni_intel    16384  0
sha512_ssse3           53248  1
i915                 3956736  20
sha256_ssse3           32768  0
nvme                   57344  4
drm_buddy              20480  1 i915
hid_generic            12288  0
sha1_ssse3             32768  0
i2c_algo_bit           12288  1 i915
nvme_core             196608  5 nvme
drm_display_helper    233472  1 i915
t10_pi                 20480  1 nvme_core
cec                    69632  2 drm_display_helper,i915
xhci_pci               24576  0
crc64_rocksoft_generic    12288  1
rc_core                73728  1 cec
xhci_hcd              352256  1 xhci_pci
crc64_rocksoft         16384  1 t10_pi
ttm                   106496  3 vmwgfx,drm_ttm_helper,i915
crc_t10dif             16384  1 t10_pi
rtsx_pci_sdmmc         32768  0
aesni_intel           360448  8
i2c_hid_acpi           12288  0
crct10dif_generic      12288  0
intel_lpss_pci         24576  0
drm_kms_helper        270336  4 vmwgfx,drm_display_helper,nvidia_drm,i915
usbcore               405504  4 xhci_hcd,uvcvideo,btusb,xhci_pci
i2c_hid                40960  1 i2c_hid_acpi
mmc_core              253952  1 rtsx_pci_sdmmc
crct10dif_pclmul       12288  1
i2c_i801               36864  0
hid                   176128  6 i2c_hid,hid_multitouch,hid_sensor_hub,intel_ishtp_hid,hid_generic,uhid
intel_lpss             16384  1 intel_lpss_pci
crc64                  16384  2 crc64_rocksoft,crc64_rocksoft_generic
crypto_simd            16384  1 aesni_intel
intel_ish_ipc          32768  0
thunderbolt           487424  0
drm                   802816  24 vmwgfx,i2c_hid,drm_kms_helper,drm_display_helper,nvidia,drm_buddy,drm_ttm_helper,nvidia_drm,i915,ttm
cryptd                 28672  3 crypto_simd,ghash_clmulni_intel
i2c_smbus              16384  1 i2c_i801
intel_ishtp            77824  2 intel_ishtp_hid,intel_ish_ipc
rtsx_pci              131072  1 rtsx_pci_sdmmc
crct10dif_common       12288  3 crct10dif_generic,crc_t10dif,crct10dif_pclmul
usb_common             20480  4 xhci_hcd,usbcore,uvcvideo,typec_ucsi
fan                    20480  0
idma64                 20480  0
video                  77824  2 i915,nvidia_modeset
battery                28672  0
wmi                    40960  3 hp_wmi,video,wmi_bmof
button                 24576  0
lsmod (12,236 bytes)   

Activities

arnaudr

arnaudr

2024-02-07 07:32

manager   ~0018892

Apparently, audio is not completely supported for this model of laptop, per https://forum.manjaro.org/t/hp-envy-laptop-16t-h1000-no-output-from-internal-laptop-speaker/155779 (not sure it's exactly the same model that you have).

All you can do is hope that better support will land in the kernel, at some point in a near future. Then one day when you upgrade your Kali install, you'll get a new kernel, and sound will work.

I'm closing the ticket, as this issue is not specific to Kali, and there's nothing we can do to help. Sorry !

Issue History

Date Modified Username Field Change
2024-02-06 18:27 smike New Issue
2024-02-06 18:27 smike File Added: image.png
2024-02-06 18:27 smike File Added: lsmod
2024-02-07 07:32 arnaudr Note Added: 0018892
2024-02-07 07:32 arnaudr Assigned To => arnaudr
2024-02-07 07:32 arnaudr Status new => closed
2024-02-07 07:32 arnaudr Resolution open => not fixable