View Issue Details

IDProjectCategoryView StatusLast Update
0008867Kali LinuxGeneral Bugpublic2024-08-14 09:44
Reporterguede Assigned To 
PrioritynormalSeverityminorReproducibilityhave not tried
Status newResolutionopen 
Summary0008867: Netboot Image Installation Failure - No Connection to Mirror Server
Description

I am currently encountering an issue with the latest version of the Netboot image during installation. The installation process consistently fails at the disk partitioning stage with the following error:
Error: "The installer failed to download a file from the mirror."

This suggests that the installer is unable to reach the mirror server. If I attempt to retry or change the mirror later, I encounter a subsequent error:
Error: "Failed to install the base system."

I believe this second error is a consequence of the initial mirror server error.

Steps Taken:
Tried Different Netboot Images:
I attempted to use other Netboot images, but I encountered additional errors:
Error: "No Kernel module found." This seems to indicate that the images are too outdated to be used.
I attempted to use the kernel from the latest version but was met with the following issue:
Error: "No Ethernet card was detected," which prevented any keyboard interaction.

Attempted an Older Netboot Image:
    When I used a different Netboot image (dated 2024-Jun-19), I faced the same mirror server error as before.
Verified Internet Connection:
    The internet connection has been tested and is working correctly.
Checked Syslog:
    I reviewed the syslog but was unable to pinpoint the failure's exact cause.
Tested on a Different PC:
    I also attempted the installation on a different PC but encountered the same mirror server error.

If you have any suggestions or solutions to resolve this issue, I would greatly appreciate your assistance.

Thank you for your support.

Activities

guede

guede

2024-08-14 09:44

reporter   ~0019641

IMG_1188.jpg (928,789 bytes)

Issue History

Date Modified Username Field Change
2024-08-14 07:55 guede New Issue
2024-08-14 09:44 guede Note Added: 0019641
2024-08-14 09:44 guede File Added: IMG_1188.jpg