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IDProjectCategoryView StatusLast Update
0008867Kali LinuxGeneral Bugpublic2025-03-20 13:02
Reporterguede Assigned To 
PrioritynormalSeverityminorReproducibilityhave not tried
Status closedResolutionopen 
Summary0008867: Netboot Image Installation Failure - No Connection to Mirror Server
Description

I am currently encountering an issue with the latest version of the Netboot image during installation. The installation process consistently fails at the disk partitioning stage with the following error:
Error: "The installer failed to download a file from the mirror."

This suggests that the installer is unable to reach the mirror server. If I attempt to retry or change the mirror later, I encounter a subsequent error:
Error: "Failed to install the base system."

I believe this second error is a consequence of the initial mirror server error.

Steps Taken:
Tried Different Netboot Images:
I attempted to use other Netboot images, but I encountered additional errors:
Error: "No Kernel module found." This seems to indicate that the images are too outdated to be used.
I attempted to use the kernel from the latest version but was met with the following issue:
Error: "No Ethernet card was detected," which prevented any keyboard interaction.

Attempted an Older Netboot Image:
    When I used a different Netboot image (dated 2024-Jun-19), I faced the same mirror server error as before.
Verified Internet Connection:
    The internet connection has been tested and is working correctly.
Checked Syslog:
    I reviewed the syslog but was unable to pinpoint the failure's exact cause.
Tested on a Different PC:
    I also attempted the installation on a different PC but encountered the same mirror server error.

If you have any suggestions or solutions to resolve this issue, I would greatly appreciate your assistance.

Thank you for your support.

Activities

guede

guede

2024-08-14 09:44

reporter   ~0019641

IMG_1188.jpg (928,789 bytes)
g0tmi1k

g0tmi1k

2025-03-20 13:02

administrator   ~0020367

This report has been filed against an old version of Kali. We will be closing this ticket due to inactivity.

Please could you see if you are able to replicate this issue with the latest version of Kali Linux (https://www.kali.org/get-kali/)?

If you are still facing the same problem, feel free to re-open the ticket. If you choose to do this, could you provide more information to the issue you are facing, and also give information about your setup?
For more information, please read: https://www.kali.org/docs/community/submitting-issues-kali-bug-tracker/

Issue History

Date Modified Username Field Change
2024-08-14 07:55 guede New Issue
2024-08-14 09:44 guede Note Added: 0019641
2024-08-14 09:44 guede File Added: IMG_1188.jpg
2025-03-20 13:02 g0tmi1k Note Added: 0020367
2025-03-20 13:02 g0tmi1k Status new => closed