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IDProjectCategoryView StatusDate SubmittedLast Update
0009178Kali LinuxKali Package Bugpublic2025-05-16 14:572025-06-12 02:38
ReporterAlexandros_Adamos Assigned Toarnaudr  
PrioritynormalSeverityminorReproducibilityhave not tried
Status closedResolutionwon't fix 
Summary0009178: GNOME Shell crashes
Description

I upgrade to 6.12.20-1kali1 (2025-03-26) but the GNOME Shell crashes unexpectedly and shows an error message "Oh no! something has gone wrong" and asking the user to log out and log back in.
This issue interrupts the current session and results in loss of work if unsaved.

Steps to Reproduce:
-Start a GNOME session on Kali.
-Work normally (e.g., open applications like XMind, switch workspaces, use system menus).
-After some time (randomly), the screen freezes or behaves erratically.
-A dialog appears saying GNOME Shell has crashed and recommends logging out.

Expected Behavior:
GNOME Shell should remain stable during normal usage and not crash. The user should not be forced to log out unexpectedly.

Actual Behavior:
GNOME Shell crashes during a session and prompts the user to log out and log back in.

Environment:
OS: Kali Linux (Linux 6.12.20-amd64 - 1kali1 2025-03-26 GNU/Linux)
GNOME Shell version: 48
Graphics driver: Intel and AMD
Wayland or X11 session: X11

Activities

Alexandros_Adamos

Alexandros_Adamos

2025-06-11 17:41

reporter   ~0020671

Has there been any update?
arnaudr

arnaudr

2025-06-12 02:37

manager   ~0020672

Hello,

sorry but we can't debug GNOME issues, or hardware related issues. We're a small team and don't have the bandwidth. All you can do is look at the logs, try to identify the relevant lines of log that explain the crash, and then do more research to see if it's a known issue. Maybe ask other Kali users on forums.kali.org. Alternatively, try KDE or XFCE to see if it works better.

I'm closing because there's really nothing we can do, and the bugtracker is not the right place.

Issue History

Date Modified Username Field Change
2025-05-16 14:57 Alexandros_Adamos New Issue
2025-06-11 17:41 Alexandros_Adamos Note Added: 0020671
2025-06-12 02:37 arnaudr Note Added: 0020672
2025-06-12 02:38 arnaudr Assigned To => arnaudr
2025-06-12 02:38 arnaudr Status new => closed
2025-06-12 02:38 arnaudr Resolution open => won't fix