2018-05-22 00:13 UTC

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IDProjectCategoryView StatusLast Update
0004012Kali Linux[All Projects] General Bugpublic2017-09-21 14:38
Assigned Torhertzog 
Product Version2016.2 
Target VersionFixed in Version 
Summary0004012: Kali 2017.1 update breaks gui login
DescriptionI updated this morning performing an apt-get update, upgrade, dist-upgrade. After the dist-upgrade was complete there were no errors, I rebooted the system. Once the system rebooted I was presented with the grey screen but no login prompt.

I performed a ctrl-alt F2 and got to the console, where I was able to log in with my credential.

I have tried several solutions from the community but none have worked.

I would prefer not to have to reinstall kali from scratch
Steps To ReproduceApt-get update
apt-get upgrade
apt-get dist-upgrade

Attached Files




darkmatter (reporter)

Just did a fresh Install of Kali 2017.1, then I performed an update, upgrade and dist-upgrade. All went well, no errors reported. I rebooted and I got the same results.

I pressed ctrl-alt-F2 and got to the console, logged in, and ran the command dkpg --configure -a. It returned to the command prompt no output.

Last thing in the terminal window I saw before I reboot was Setting up Kali-linux-full (2017.2.0)


Senni (reporter)

Are you sure the install media was OK? Seems to be OK for me. Anything in dmesg or error logs?


atdtphreaker (reporter)

I'm experiencing the same issue.


broomdodger (reporter)

try the weekly update:


darkmatter (reporter)

Just preformed an apt-get upgrade and then an apt-get dist-upgrade. The item from the dist-upgrade was setting up Kali-Linux-full (7.2.0). I rebooted and got the same issue again.


darkmatter (reporter)

Nothing in dmesg or logs.

I am downloading the latest image from http://cdimage.kali.org/kali-images/kali-weekly/ I will load that on my system and see what happens.

I will post results once I have it installed.


broomdodger (reporter)

Which Kali version from:



Are you checking the SHA256SUMS after download?

Do ONLY update and upgrade.
What happens?

I use kali-linux-light-2017-W20-amd64.iso with no problem on many different machines.


darkmatter (reporter)

I am using the amd64 iso.

I wrote out a bunch of error messages and then went to submit and there was an error on the site.

Here is what I'm getting.

Loaded kali-linux-2017-W20-amd64 on to a usb drive and booted the live version. It automatically logged in and I get only the background screen no menus or dock. I can right click and get a limited window.

There are no errors in dmesg but the syslog has errors with the following:

gnome-settings failed to grab acdcelerator

gnome-software-service.desktop[1282]: GLib


rhertzog (administrator)

Please attach a file with all the messages from "journalctl". A description of a problem that is not reproducible on all machines is not really helpful without log messages.

What video card are you using?

Does it work if you try out a non-GNOME image?


sbrun (manager)

I have the grey screen without login prompt only with kernel 4.9.25-1kali1 and only my laptop (Thinkpad) is "closed", on its dock with an external screen.
It's already reported in Debian:



darkmatter (reporter)

I also have a Thinkpad 430 in a dock with the lid closed and an external monitor. The kernel version I have is 4.9.18-kali1.


aeloian5 (reporter)

I had a similar issue but may be unrelated. I have an older compaq presario. When I upgraded to the 4.9 kernel (a few months ago) I couldn't login at all. Downgrading to 4.7 kernel fixed the problem. I have a celeron chip not amd though.


darkmatter (reporter)

I performed an apt-get dist-upgrade today with my laptop out of the dock and all seemed to work well. Rebooted and I got the login prompt. I docked the laptop in the dock and just saw the background, I typed in my username and password and it logged me, but I only see the background no icons or tools bars.

Fixed by using the following work around.

Add this line to /etc/default/grub
GRUB_CMDLINE_LINUX_DEFAULT="quiet button.lid_init_state=method"

saved the file then ran update-grub then shutdown and docked the laptop. WHen I powered up the loptop I was presented with the login prompt and I was able to log in.

Everything is working well.

Issue resolved.


atdtphreaker (reporter)


A "work around" is not a resolution. So no, this hasn't been resolved.

Thank you.


sbrun (manager)

we updated the linux kernel: the new version 4.11.6 fixed this issue for me.


atdtphreaker (reporter)


Kernel update fixed issue for me as well.



rhertzog (administrator)

Thanks, closing.

-Issue History
Date Modified Username Field Change
2017-05-12 19:11 darkmatter New Issue
2017-05-12 21:16 darkmatter Note Added: 0006675
2017-05-12 22:48 Senni Note Added: 0006677
2017-05-15 22:48 atdtphreaker Note Added: 0006690
2017-05-15 23:13 broomdodger Note Added: 0006692
2017-05-18 19:22 darkmatter Note Added: 0006719
2017-05-18 19:26 darkmatter Note Added: 0006720
2017-05-18 19:40 broomdodger Note Added: 0006721
2017-05-18 20:34 darkmatter Note Added: 0006722
2017-05-19 06:59 rhertzog Assigned To => rhertzog
2017-05-19 06:59 rhertzog Status new => feedback
2017-05-19 06:59 rhertzog Note Added: 0006725
2017-05-30 12:51 sbrun Note Added: 0006773
2017-05-30 17:12 darkmatter Note Added: 0006778
2017-05-30 17:12 darkmatter Status feedback => assigned
2017-06-04 22:21 aeloian5 Note Added: 0006788
2017-08-09 22:21 darkmatter Note Added: 0006982
2017-08-09 22:55 atdtphreaker Note Added: 0006983
2017-08-11 18:36 sbrun Note Added: 0006984
2017-08-11 23:47 atdtphreaker Note Added: 0006987
2017-08-12 09:52 rhertzog Status assigned => resolved
2017-08-12 09:52 rhertzog Resolution open => fixed
2017-08-12 09:52 rhertzog Note Added: 0006989
+Issue History