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IDProjectCategoryView StatusLast Update
0005298Kali LinuxGeneral Bugpublic2019-09-04 12:36
ReporterOutrage Orange Assigned To 
PrioritylowSeveritycrashReproducibilityalways
Status closedResolutionopen 
Product Version2019.1 
Summary0005298: System-wide crash when opening a downloaded file's folder from Firefox
Description

It is an oddly specific crash, it even happens in safe mode.

Steps To Reproduce

Open Firefox, then open the downloads tab, click on the open containing folder icon next to any file, then it immediately crashes the entire system. Unfreezes after reboot, as if nothing even happened.

Additional Information

Only happens when using open containing folder. The file was completely downloaded and opening it any other way works. I even switched file managers in the preferred applications menu.

Using the Xfce version and Live USB Persistence (non-encrypted) with most packages updated. I have attached a file with Firefox's Troubleshooting Information.

I am unsure if it is a problem with Firefox or the system. Thank You for the help!

Attached Files
Firefox Troubleshooting information (7,176 bytes)   
Application Basics
------------------

Name: Firefox
Version: 60.5.1esr
Build ID: 20190214093506
User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:60.0) Gecko/20100101 Firefox/60.0
OS: Linux 4.19.0-kali1-amd64
Multiprocess Windows: 1/1 (Enabled by default)
Web Content Processes: 1/4
Stylo: content = true (enabled by default), chrome = true (enabled by default)
Enterprise Policies: Inactive
Google Key: Found
Mozilla Location Service Key: Found
Safe Mode: true

Crash Reports for the Last 3 Days
---------------------------------

All Crash Reports

Firefox Features
----------------

Name: Activity Stream
Version: 2018.04.20.1103-b3b95672
ID: [email protected]

Name: Application Update Service Helper
Version: 2.0
ID: [email protected]

Name: Firefox ESR configurer for OLDJAWS screen reader
Version: 1.2
ID: [email protected]

Name: Firefox Screenshots
Version: 30.1.0
ID: [email protected]

Name: Follow-on Search Telemetry
Version: 0.9.6
ID: [email protected]

Name: Form Autofill
Version: 1.0
ID: [email protected]

Name: Photon onboarding
Version: 1.0
ID: [email protected]

Name: Pocket
Version: 1.0.5
ID: [email protected]

Name: Web Compat
Version: 1.1
ID: [email protected]

Extensions
----------

Name: Customized newtab
Version: 0.0.3
Enabled: false
ID: {daa8a57b-3304-4c8a-a628-725b1da2dea1}

Name: Dark Reader
Version: 4.7.7
Enabled: false
ID: [email protected]

Name: Enhancer for YouTube™
Version: 2.0.84
Enabled: false
ID: [email protected]

Name: HTTPS Everywhere
Version: 2019.1.31
Enabled: false
ID: [email protected]

Name: Image Max URL
Version: 0.8.14
Enabled: false
ID: maxurl@qsniyg

Name: NelliTab
Version: 2019.8.673
Enabled: false
ID: [email protected]

Name: NoScript
Version: 10.2.1
Enabled: false
ID: {73a6fe31-595d-460b-a920-fcc0f8843232}

Name: Reddit Enhancement Suite
Version: 5.14.5
Enabled: false
ID: jid1-xUfzOsOFlzSOXg@jetpack

Name: Tampermonkey
Version: 4.8.5847
Enabled: false
ID: [email protected]

Name: Twitter Cleaner
Version: 1.4.1
Enabled: false
ID: [email protected]

Name: uBlock Origin
Version: 1.18.4
Enabled: false
ID: [email protected]

Security Software
----------------- Type:

Type:

Type:

Graphics
--------

Features
Compositing: Basic
Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled
WebGL 1 Driver WSI Info: -
WebGL 1 Driver Renderer: WebGL is currently disabled.
WebGL 1 Driver Version: -
WebGL 1 Driver Extensions: -
WebGL 1 Extensions: -
WebGL 2 Driver WSI Info: -
WebGL 2 Driver Renderer: WebGL is currently disabled.
WebGL 2 Driver Version: -
WebGL 2 Driver Extensions: -
WebGL 2 Extensions: -
GPU #1
Active: Yes
Description: Intel Open Source Technology Center -- Mesa DRI Intel(R) Sandybridge Mobile
Vendor ID: Intel Open Source Technology Center
Device ID: Mesa DRI Intel(R) Sandybridge Mobile
Driver Version: 3.0 Mesa 18.3.4

Diagnostics
AzureCanvasAccelerated: 0
AzureCanvasBackend: skia
AzureContentBackend: skia
AzureFallbackCanvasBackend: none
CairoUseXRender: 0
Decision Log
HW_COMPOSITING:
blocked by default: Acceleration blocked by platform
blocked by runtime: Acceleration blocked by safe-mode
OPENGL_COMPOSITING:
unavailable by default: Hardware compositing is disabled
WEBRENDER:
opt-in by default: WebRender is an opt-in feature
unavailable by runtime: Build doesn't include WebRender
OMTP:
disabled by default: Disabled by default
blocked by runtime: OMTP blocked by safe-mode




Media
-----

Audio Backend: remote
Max Channels: 2
Preferred Channel Layout: stereo
Preferred Sample Rate: 44100
Output Devices
Name: Group
Built-in Audio Analog Stereo: /devices/pci0000:00/0000:00:1b.0/sound/card0
Input Devices
Name: Group
Monitor of Built-in Audio Analog Stereo: /devices/pci0000:00/0000:00:1b.0/sound/card0
Built-in Audio Analog Stereo: /devices/pci0000:00/0000:00:1b.0/sound/card0

Important Modified Preferences
------------------------------

browser.cache.disk.capacity: 358400
browser.cache.disk.filesystem_reported: 1
browser.cache.disk.smart_size.first_run: false
browser.display.background_color: #000000
browser.display.foreground_color: #FFFFFF
browser.places.smartBookmarksVersion: 8
browser.sessionstore.upgradeBackup.latestBuildID: 20190214093506
browser.startup.homepage: moz-extension://fd82338e-f882-4fba-bb6b-dc368700694e/tab.html
browser.startup.homepage_override.buildID: 20190214093506
browser.startup.homepage_override.mstone: 60.5.1
browser.tabs.drawInTitlebar: true
browser.urlbar.placeholderName: DuckDuckGo
dom.forms.autocomplete.formautofill: true
dom.push.userAgentID: 750a490f30cd49e0a95fba427b909941
extensions.lastAppVersion: 60.5.1
font.internaluseonly.changed: true
media.gmp-gmpopenh264.abi: x86_64-gcc3
media.gmp-gmpopenh264.lastUpdate: 1551882699
media.gmp-gmpopenh264.version: 1.7.1
media.gmp-manager.buildID: 20190214093506
media.gmp-manager.lastCheck: 1551888463
media.gmp.storage.version.observed: 1
network.cookie.prefsMigrated: true
network.dns.disablePrefetch: true
network.http.speculative-parallel-limit: 0
network.predictor.cleaned-up: true
network.predictor.enabled: false
network.prefetch-next: false
places.database.lastMaintenance: 1551554666
places.history.expiration.transient_current_max_pages: 104858
plugin.disable_full_page_plugin_for_types: application/pdf
privacy.cpd.cookies: false
privacy.cpd.sessions: false
privacy.sanitize.pending: []
privacy.sanitize.timeSpan: 0
security.sandbox.content.tempDirSuffix: 2af50ba7-6ad6-45c1-9233-1048e25ff5cd
services.sync.declinedEngines: tabs
services.sync.engine.addons: false
services.sync.engine.addresses.available: true
services.sync.engine.prefs: false
services.sync.engine.prefs.modified: false
services.sync.engine.tabs: false
services.sync.lastPing: 1551882838
services.sync.lastSync: Wed Mar 06 2019 16:15:54 GMT+0000 (UTC)
storage.vacuum.last.index: 1
storage.vacuum.last.places.sqlite: 1551554666

Important Locked Preferences
----------------------------

Places Database
---------------

JavaScript
----------

Incremental GC: true

Accessibility
-------------

Activated: false
Prevent Accessibility: 0

Library Versions
----------------

NSPR
Expected minimum version: 4.20
Version in use: 4.20

NSS
Expected minimum version: 3.42.1
Version in use: 3.42.1

NSSSMIME
Expected minimum version: 3.42.1
Version in use: 3.42.1

NSSSSL
Expected minimum version: 3.42.1
Version in use: 3.42.1

NSSUTIL
Expected minimum version: 3.42.1
Version in use: 3.42.1

Experimental Features
---------------------

Sandbox
-------

Seccomp-BPF (System Call Filtering): true
Seccomp Thread Synchronization: true
User Namespaces: true
Content Process Sandboxing: true
Media Plugin Sandboxing: true
Content Process Sandbox Level: 4
Effective Content Process Sandbox Level: 4

Rejected System Calls
---------------------

Internationalization & Localization
-----------------------------------

Application Settings
Requested Locales: ["en-US"]
Available Locales: ["en-US"]
App Locales: ["en-US","und"]
Regional Preferences: ["en-US"]
Default Locale: "und"
Operating System
System Locales: ["en-US"]
Regional Preferences: ["en-US"]

Activities

broomdodger

broomdodger

2019-03-07 20:09

reporter   ~0010402

re: Firefox 'open containing folder'
try adding the following line:
inode/directory=Thunar-folder-handler.desktop

to:
~/.local/share/applications/mimeapps.list

Outrage Orange

Outrage Orange

2019-03-07 20:33

reporter   ~0010403

The directory didn't exist, so I created it, added the file and the line of text. It did absolutely nothing.

However, I did notice Firefox was giving me a message that it isn't the default browser, even though it is. It may be an issue with Firefox not properly handling Preferred Applications, although it's only a theory.

g0tmi1k

g0tmi1k

2019-09-04 12:36

administrator   ~0010969

Due to the age of the OS (Kali Moto [v1], Kali Safi [v2], Kali Rolling <= 2018.4), these legacy versions are no longer supported.
We will be closing this ticket due to inactivity.

Please could you see if you are able to replicate this issue with the latest version of Kali Linux - https://www.kali.org/downloads/)?

If you are still facing the same problem, feel free to re-open the ticket. If you choose to do this, could you provide more information to the issue you are facing, and also give information about your setup?
For more information, please read: https://kali.training/topic/filing-a-good-bug-report/

Issue History

Date Modified Username Field Change
2019-03-06 16:52 Outrage Orange New Issue
2019-03-06 16:52 Outrage Orange File Added: Firefox Troubleshooting information
2019-03-07 20:09 broomdodger Note Added: 0010402
2019-03-07 20:33 Outrage Orange Note Added: 0010403
2019-09-04 12:36 g0tmi1k Note Added: 0010969
2019-09-04 12:36 g0tmi1k Status new => closed