0007561: System unexpectedly freezes/reboots - Kali Linux Bug Tracker

ID	Project	Category	View Status	Date Submitted	Last Update

0007561	Kali Linux	Kali Package Bug	public	2022-02-04 19:14	2025-07-14 09:38

Reporter	Semanual	Assigned To	arnaudr
Priority	normal	Severity	minor	Reproducibility	always
Status	closed	Resolution	not fixable
Product Version	2021.4

Summary	0007561: System unexpectedly freezes/reboots
Description	With an interval of approximately 2-3 hours, the entire screen freezes. Sometimes I can still move the mouse, but can't click anything, and half of those times my computer screen becomes black and goes back to the login screen. When I re-log, I get a flash of my last screen before the incident and then it finally loads.
Steps To Reproduce	1) Keep using the computer for at about 2 hours; 2) It instantly freezes after enough time
Additional Information	I just installed Kali Linux yesterday morning, came from Windows 10. This problem happened at least 6 times yesterday, and one more time today. "Alt + SysRq + B" key combination still works, but any other SysRq combinations do nothing. (The SysRq command list allowance is set to 1) "Ctrl + Alt + F(1-6)" to open a console also does nothing when frozen. I'm not sure whether this bug happens in other Kali Linux versions. It's not an actual complete freeze. When the mouse stops working, after about two minutes it moves about 20 pixels. The first time it happened I had only discord and firefox open. $ uname -srm Linux 5.15.0-kali3-amd64 x86_64 $ uname -v 0000001 SMP Debian 5.15.15-2kali1 (2022-01-31) I'm not sure which logs are relevant for this, so I'm attaching the /var/log/kern.log here in advance (cropped a bit because of the site limit), which seems to have some errors at the time os the problem. One freeze happened 13:55:50 and I rebooted from "Alt + SysRq + B", and another (this time it also got me logged off and "rebooted", the way I said in the details) happened at about 2 AM. I'm also attaching "ls -l /dev" output in the drivers.txt file, as I think it may also be some faulty video driver. If it helps, my computer specs are: GPU: GeForce GTX 950 CPU: Amd FX 8320-E Eight-Core Processor RAM: HyperX Fury 8 GB HDD: WD 1 TB
Attached Files	drivers.txt (9,680 bytes) total 0 crw-r--r-- 1 root root 10, 235 fev 4 13:54 autofs drwxr-xr-x 2 root root 180 fev 4 13:54 block drwxr-xr-x 2 root root 100 fev 4 13:54 bsg crw------- 1 root root 10, 234 fev 4 13:54 btrfs-control drwxr-xr-x 3 root root 60 fev 4 13:54 bus lrwxrwxrwx 1 root root 3 fev 4 13:54 cdrom -> sr0 drwxr-xr-x 2 root root 3840 fev 4 14:25 char crw------- 1 root root 5, 1 fev 4 13:54 console lrwxrwxrwx 1 root root 11 fev 4 13:54 core -> /proc/kcore crw------- 1 root root 10, 126 fev 4 13:54 cpu_dma_latency crw------- 1 root root 10, 203 fev 4 13:54 cuse drwxr-xr-x 7 root root 140 fev 4 13:54 disk drwxr-xr-x 3 root root 100 fev 4 13:54 dri crw------- 1 root root 247, 0 fev 4 13:54 drm_dp_aux0 crw------- 1 root root 247, 1 fev 4 13:54 drm_dp_aux1 crw------- 1 root root 247, 2 fev 4 13:54 drm_dp_aux2 crw-rw---- 1 root video 29, 0 fev 4 13:54 fb0 lrwxrwxrwx 1 root root 13 fev 4 13:54 fd -> /proc/self/fd crw-rw-rw- 1 root root 1, 7 fev 4 13:54 full crw-rw-rw- 1 root root 10, 229 fev 4 13:54 fuse crw------- 1 root root 246, 0 fev 4 13:54 hidraw0 crw------- 1 root root 246, 1 fev 4 13:54 hidraw1 crw------- 1 root root 246, 2 fev 4 13:54 hidraw2 crw------- 1 root root 10, 228 fev 4 13:54 hpet drwxr-xr-x 2 root root 0 fev 4 13:54 hugepages crw------- 1 root root 10, 183 fev 4 13:54 hwrng lrwxrwxrwx 1 root root 12 fev 4 13:54 initctl -> /run/initctl drwxr-xr-x 4 root root 520 fev 4 13:54 input crw-r--r-- 1 root root 1, 11 fev 4 13:54 kmsg crw-rw----+ 1 root kvm 10, 232 fev 4 13:54 kvm lrwxrwxrwx 1 root root 28 fev 4 13:54 log -> /run/systemd/journal/dev-log crw-rw---- 1 root disk 10, 237 fev 4 13:54 loop-control drwxr-xr-x 2 root root 60 fev 4 13:54 mapper crw-rw----+ 1 root video 244, 0 fev 4 13:54 media0 crw-r----- 1 root kmem 1, 1 fev 4 13:54 mem drwxrwxrwt 2 root root 40 fev 4 13:54 mqueue drwxr-xr-x 2 root root 60 fev 4 13:54 net crw-rw-rw- 1 root root 1, 3 fev 4 13:54 null crw------- 1 root root 10, 144 fev 4 13:54 nvram crw-rw---- 1 root lp 99, 0 fev 4 13:54 parport0 crw-r----- 1 root kmem 1, 4 fev 4 13:54 port crw------- 1 root root 108, 0 fev 4 13:54 ppp crw------- 1 root root 10, 1 fev 4 13:54 psaux crw-rw-rw- 1 root tty 5, 2 fev 4 15:34 ptmx drwxr-xr-x 2 root root 0 fev 4 13:54 pts crw-rw-rw- 1 root root 1, 8 fev 4 13:54 random crw-rw-r--+ 1 root netdev 10, 242 fev 4 13:54 rfkill lrwxrwxrwx 1 root root 4 fev 4 13:54 rtc -> rtc0 crw------- 1 root root 251, 0 fev 4 13:54 rtc0 brw-rw---- 1 root disk 8, 0 fev 4 13:54 sda brw-rw---- 1 root disk 8, 1 fev 4 13:54 sda1 brw-rw---- 1 root disk 8, 2 fev 4 13:54 sda2 brw-rw---- 1 root disk 8, 5 fev 4 13:54 sda5 brw-rw---- 1 root disk 8, 16 fev 4 13:54 sdb brw-rw---- 1 root disk 8, 17 fev 4 13:54 sdb1 crw-rw----+ 1 root cdrom 21, 0 fev 4 13:54 sg0 crw-rw---- 1 root disk 21, 1 fev 4 13:54 sg1 crw-rw---- 1 root disk 21, 2 fev 4 13:54 sg2 drwxrwxrwt 3 root root 60 fev 4 15:26 shm crw------- 1 root root 10, 231 fev 4 13:54 snapshot drwxr-xr-x 4 root root 460 fev 4 13:54 snd brw-rw----+ 1 root cdrom 11, 0 fev 4 13:54 sr0 lrwxrwxrwx 1 root root 15 fev 4 13:54 stderr -> /proc/self/fd/2 lrwxrwxrwx 1 root root 15 fev 4 13:54 stdin -> /proc/self/fd/0 lrwxrwxrwx 1 root root 15 fev 4 13:54 stdout -> /proc/self/fd/1 crw-rw-rw- 1 root tty 5, 0 fev 4 13:54 tty crw--w---- 1 root tty 4, 0 fev 4 13:54 tty0 crw--w---- 1 root tty 4, 1 fev 4 13:54 tty1 crw--w---- 1 root tty 4, 10 fev 4 13:54 tty10 crw--w---- 1 root tty 4, 11 fev 4 13:54 tty11 crw--w---- 1 root tty 4, 12 fev 4 13:54 tty12 crw--w---- 1 root tty 4, 13 fev 4 13:54 tty13 crw--w---- 1 root tty 4, 14 fev 4 13:54 tty14 crw--w---- 1 root tty 4, 15 fev 4 13:54 tty15 crw--w---- 1 root tty 4, 16 fev 4 13:54 tty16 crw--w---- 1 root tty 4, 17 fev 4 13:54 tty17 crw--w---- 1 root tty 4, 18 fev 4 13:54 tty18 crw--w---- 1 root tty 4, 19 fev 4 13:54 tty19 crw--w---- 1 root tty 4, 2 fev 4 13:54 tty2 crw--w---- 1 root tty 4, 20 fev 4 13:54 tty20 crw--w---- 1 root tty 4, 21 fev 4 13:54 tty21 crw--w---- 1 root tty 4, 22 fev 4 13:54 tty22 crw--w---- 1 root tty 4, 23 fev 4 13:54 tty23 crw--w---- 1 root tty 4, 24 fev 4 13:54 tty24 crw--w---- 1 root tty 4, 25 fev 4 13:54 tty25 crw--w---- 1 root tty 4, 26 fev 4 13:54 tty26 crw--w---- 1 root tty 4, 27 fev 4 13:54 tty27 crw--w---- 1 root tty 4, 28 fev 4 13:54 tty28 crw--w---- 1 root tty 4, 29 fev 4 13:54 tty29 crw--w---- 1 root tty 4, 3 fev 4 13:54 tty3 crw--w---- 1 root tty 4, 30 fev 4 13:54 tty30 crw--w---- 1 root tty 4, 31 fev 4 13:54 tty31 crw--w---- 1 root tty 4, 32 fev 4 13:54 tty32 crw--w---- 1 root tty 4, 33 fev 4 13:54 tty33 crw--w---- 1 root tty 4, 34 fev 4 13:54 tty34 crw--w---- 1 root tty 4, 35 fev 4 13:54 tty35 crw--w---- 1 root tty 4, 36 fev 4 13:54 tty36 crw--w---- 1 root tty 4, 37 fev 4 13:54 tty37 crw--w---- 1 root tty 4, 38 fev 4 13:54 tty38 crw--w---- 1 root tty 4, 39 fev 4 13:54 tty39 crw--w---- 1 root tty 4, 4 fev 4 13:54 tty4 crw--w---- 1 root tty 4, 40 fev 4 13:54 tty40 crw--w---- 1 root tty 4, 41 fev 4 13:54 tty41 crw--w---- 1 root tty 4, 42 fev 4 13:54 tty42 crw--w---- 1 root tty 4, 43 fev 4 13:54 tty43 crw--w---- 1 root tty 4, 44 fev 4 13:54 tty44 crw--w---- 1 root tty 4, 45 fev 4 13:54 tty45 crw--w---- 1 root tty 4, 46 fev 4 13:54 tty46 crw--w---- 1 root tty 4, 47 fev 4 13:54 tty47 crw--w---- 1 root tty 4, 48 fev 4 13:54 tty48 crw--w---- 1 root tty 4, 49 fev 4 13:54 tty49 crw--w---- 1 root tty 4, 5 fev 4 13:54 tty5 crw--w---- 1 root tty 4, 50 fev 4 13:54 tty50 crw--w---- 1 root tty 4, 51 fev 4 13:54 tty51 crw--w---- 1 root tty 4, 52 fev 4 13:54 tty52 crw--w---- 1 root tty 4, 53 fev 4 13:54 tty53 crw--w---- 1 root tty 4, 54 fev 4 13:54 tty54 crw--w---- 1 root tty 4, 55 fev 4 13:54 tty55 crw--w---- 1 root tty 4, 56 fev 4 13:54 tty56 crw--w---- 1 root tty 4, 57 fev 4 13:54 tty57 crw--w---- 1 root tty 4, 58 fev 4 13:54 tty58 crw--w---- 1 root tty 4, 59 fev 4 13:54 tty59 crw--w---- 1 root tty 4, 6 fev 4 13:54 tty6 crw--w---- 1 root tty 4, 60 fev 4 13:54 tty60 crw--w---- 1 root tty 4, 61 fev 4 13:54 tty61 crw--w---- 1 root tty 4, 62 fev 4 13:54 tty62 crw--w---- 1 root tty 4, 63 fev 4 13:54 tty63 crw--w---- 1 root tty 4, 7 fev 4 13:54 tty7 crw--w---- 1 root tty 4, 8 fev 4 14:25 tty8 crw--w---- 1 root tty 4, 9 fev 4 13:54 tty9 crw-rw---- 1 root dialout 4, 64 fev 4 13:54 ttyS0 crw-rw---- 1 root dialout 4, 65 fev 4 13:54 ttyS1 crw-rw---- 1 root dialout 4, 66 fev 4 13:54 ttyS2 crw-rw---- 1 root dialout 4, 67 fev 4 13:54 ttyS3 crw------- 1 root root 10, 239 fev 4 13:54 uhid crw-rw----+ 1 root root 10, 223 fev 4 13:54 uinput crw-rw-rw- 1 root root 1, 9 fev 4 13:54 urandom drwxr-xr-x 4 root root 80 fev 4 13:54 v4l crw-rw---- 1 root tty 7, 0 fev 4 13:54 vcs crw-rw---- 1 root tty 7, 1 fev 4 13:54 vcs1 crw-rw---- 1 root tty 7, 2 fev 4 13:54 vcs2 crw-rw---- 1 root tty 7, 3 fev 4 13:54 vcs3 crw-rw---- 1 root tty 7, 4 fev 4 13:54 vcs4 crw-rw---- 1 root tty 7, 5 fev 4 13:54 vcs5 crw-rw---- 1 root tty 7, 6 fev 4 13:54 vcs6 crw-rw---- 1 root tty 7, 7 fev 4 13:54 vcs7 crw-rw---- 1 root tty 7, 8 fev 4 14:25 vcs8 crw-rw---- 1 root tty 7, 128 fev 4 13:54 vcsa crw-rw---- 1 root tty 7, 129 fev 4 13:54 vcsa1 crw-rw---- 1 root tty 7, 130 fev 4 13:54 vcsa2 crw-rw---- 1 root tty 7, 131 fev 4 13:54 vcsa3 crw-rw---- 1 root tty 7, 132 fev 4 13:54 vcsa4 crw-rw---- 1 root tty 7, 133 fev 4 13:54 vcsa5 crw-rw---- 1 root tty 7, 134 fev 4 13:54 vcsa6 crw-rw---- 1 root tty 7, 135 fev 4 13:54 vcsa7 crw-rw---- 1 root tty 7, 136 fev 4 14:25 vcsa8 crw-rw---- 1 root tty 7, 64 fev 4 13:54 vcsu crw-rw---- 1 root tty 7, 65 fev 4 13:54 vcsu1 crw-rw---- 1 root tty 7, 66 fev 4 13:54 vcsu2 crw-rw---- 1 root tty 7, 67 fev 4 13:54 vcsu3 crw-rw---- 1 root tty 7, 68 fev 4 13:54 vcsu4 crw-rw---- 1 root tty 7, 69 fev 4 13:54 vcsu5 crw-rw---- 1 root tty 7, 70 fev 4 13:54 vcsu6 crw-rw---- 1 root tty 7, 71 fev 4 13:54 vcsu7 crw-rw---- 1 root tty 7, 72 fev 4 14:25 vcsu8 drwxr-xr-x 2 root root 60 fev 4 13:54 vfio crw------- 1 root root 10, 127 fev 4 13:54 vga_arbiter crw------- 1 root root 10, 137 fev 4 13:54 vhci crw-rw---- 1 root kvm 10, 238 fev 4 13:54 vhost-net crw-rw---- 1 root kvm 10, 241 fev 4 13:54 vhost-vsock crw-rw----+ 1 root video 81, 0 fev 4 13:54 video0 crw-rw----+ 1 root video 81, 1 fev 4 13:54 video1 crw-rw-rw- 1 root root 1, 5 fev 4 13:54 zero drivers.txt (9,680 bytes) kern.log (1,969,251 bytes)

arnaudr 2022-03-11 04:34 manager ~0015862	Hi, and sorry for the late reply. We're sorry but we don't have the manpower to deal with hardware support problems. Your best bet is to wait the next kernel update and keep around an old kernel that works for you (for example by installing an old known-working Kali image). If you need guidance to keep your Kali system up to date, please refer to https://www.kali.org/docs/general-use/updating-kali/. That's all I can say to help, sorry!

Date Modified	Username	Field	Change
2022-02-04 19:14	Semanual	New Issue
2022-02-04 19:14	Semanual	File Added: drivers.txt
2022-02-04 19:14	Semanual	File Added: kern.log
2022-03-11 04:34	arnaudr	Note Added: 0015862
2022-03-11 04:34	arnaudr	Assigned To	=> arnaudr
2022-03-11 04:34	arnaudr	Status	new => closed
2022-03-11 04:34	arnaudr	Resolution	open => not fixable
2025-07-14 09:16	g0tmi1k	Priority	urgent => normal
2025-07-14 09:38	g0tmi1k	Severity	crash => minor