0009217: Gnome Shell - Something went wrong X_X

ID	Project	Category	View Status	Date Submitted	Last Update

0009217	Kali Linux	Kali Package Bug	public	2025-06-13 15:02	2026-07-01 12:53

Reporter	valentegtv	Assigned To
Priority	normal	Severity	minor	Reproducibility	have not tried
Status	closed	Resolution	open

Summary	0009217: Gnome Shell - Something went wrong X_X
Description	On a fresh installation of Kali with GNOME Shell as the primary environment, after running sudo apt update & sudo apt upgrade, an error appears ("Something went wrong") and remains on the screen. It seems that the gdm3 service stops, and some GNOME Shell package is not installed. The issue was resolved by restarting gdm3 and running sudo apt install gnome-shell. XFCE and LightDM work correctly.

steev 2025-06-13 20:28 reporter ~0020673	Did you only run sudo apt upgrade? We recommend running sudo apt full-upgrade which is found in the docs at https://www.kali.org/docs/general-use/updating-kali/ so this is expected behaviour when not every package is updated correctly

kali-bugreport 2025-06-13 21:48 reporter ~0020674	Duplicate 0009178?

g0tmi1k 2026-07-01 12:53 administrator ~0021842	This report has been filed against an old version of Kali. We will be closing this ticket due to inactivity. Please could you see if you are able to replicate this issue with the latest version of Kali Linux (https://www.kali.org/get-kali/)? If you are still facing the same problem, feel free to re-open the ticket. If you choose to do this, could you provide more information to the issue you are facing, and also give information about your setup? For more information, please read: https://www.kali.org/docs/community/submitting-issues-kali-bug-tracker/

Date Modified	Username	Field	Change
2025-06-13 15:02	valentegtv	New Issue
2025-06-13 20:28	steev	Note Added: 0020673
2025-06-13 21:48	kali-bugreport	Note Added: 0020674
2026-07-01 12:53	g0tmi1k	Note Added: 0021842
2026-07-01 12:53	g0tmi1k	Status	new => closed